Essential Criteria
Receptionist Role
Full Time hours per week Monday - Friday - 8:30am - 12:45pm/1.45pm - 5pm
Salary will be reviewed upon successful completion of probationary period
A waiting list may be compiled for any similar posts that arise over the next 12 months
The successful candidates will have the following qualifications, skills & experience:
* 4 GCSEs (grade A-C) including English & Mathematics or equivalent or 3 years administration office experience gained within the last 5 years.
* Previous experience of IT use in the workplace.
* Minimum 6 months experience of dealing with members of the public (face to face and telephone).
* Excellent telephone manner.
* Ability to work as part of a team and on your own initiative.
* Ability to multi-task.
* Excellent communication and organisational skills.
* Flexibility to cover sickness and holidays if necessary.
Preferable criteria
* Minimum 6 months experience in a medical environment, in particular a GP surgery.
We reserve the right to increase the minimum length of experience (public and/or medical environment) for short-listing purposes.
Please ensure your CV includes the length and type of experience in line with the essential/preferable criteria above. Failure to do so will result in your application not being successfully short-listed.
Core Responsibilities include but are not exhaustive;
* General reception duties – greeting patients and professionals in person and on the telephone
* Making/cancelling appointments
* Organise prescriptions when authorised
* Co-ordinate patient appointments, hospital letters, prescription requests and information with the whole practice team
* Diary management
* Maintain a tidy reception desk, GP rooms and waiting areas
* Organising, filing, scanning and maintaining patient records
* Providing information regarding practice services
* Entries into patient's computer records as directed
* Liaising with pharmacists, nursing homes and other agencies
* Maintain prescription and equipment security.
* Any other relevant tasks allocated by the Practice Manager or Doctors.
Job Types: Full-time, Permanent
Pay: £13.25 per hour
Benefits:
* Company pension
* Free parking
Ability to commute/relocate:
* Belfast BT11 9EA: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you have previous experience working in a medical environment? If yes please give history.
* Do you have previous experience of IT in the work place? If yes please give examples.
* Do you have a minimum of 6 months experience working with the public (face to face and telephone)? If yes please give examples
Education:
* GCSE or equivalent (required)
Work Location: In person