Job Overview
Do you want to be part of an established, warm, welcoming child and family centred ward team? We are looking for a dynamic and enthusiastic Health Care Support Worker to join Glan Clwyd's Neonatal Unit. As a department we offer a range of services to children and families and constantly seek ways to develop our service. This is an exciting opportunity for those wishing to learn and develop skills in a supportive environment.
Main duties of the job
Assist the registered nursing practitioner and work within a multidisciplinary team in the assessment, planning, implementation and evaluation of specialist neonatal care, ensuring a family‑centred care approach. Organise, prioritise and adjust unsupervised care to a defined caseload of babies within the Neonatal Unit. Maintain high standards of neonatal care in a safe environment, develop neonatal knowledge, skills and competencies through training whilst adhering to BCUHB’s policies and protocols, and communicate and document effectively at all times within the multidisciplinary team. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, BCUHB provides a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and the ‘Proud to Lead’ competence framework. Enjoy working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Successful applicants will receive all recruitment‑related correspondence via the email account registered on the application form. Applications may be submitted in Welsh, and will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
Be accountable for own actions or omissions and understand your role, boundaries and limitations. Understand unit policies, protocols and procedures, and report to a qualified practitioner any deviation in a baby’s condition. Communicate effectively and professionally with the multidisciplinary team, handle safeguarding and data‑governance issues, advise parents and carers on parenting skills and health promotion, manage general enquiries using independent judgement, document neonatal care using computerized systems, and plan, deliver and evaluate care for a defined caseload of babies. The post holder may care for up to four babies who may be oxygen dependent, have congenital abnormalities and require gastric tube feeding. The full Job Description and Person Specification are available in the supporting documents or on Trac via the “Apply now” link.
Person specification
Aptitude And Abilities
Essential criteria
* Ability to work under supervision; Communicate and receive information effectively; Listen and communicate with clarity; Work autonomously and as part of a team; Basic literacy and numeracy skills to complete records; Maintain accurate records; Build therapeutic relationships with this service user group; Successfully carry out wound management, baseline observation and growth measurements; Participate in clinical supervision; Fitness and ability to undertake physical intervention training.
Values
Essential Criteria
* Evidence of effective team working; Positive contribution as part of a team; Flexibility to adapt to organisational and unit changes; Commitment to continuous development.
Other
Essential criteria
* Understanding of patient confidentiality and data protection; Understanding of risk management and health and safety issues; Understanding of patient care and clinic procedures; Flexible hours, days, weekends.
Qualifications And/or Knowledge
Desirable criteria
* NVQ 3 or 4
* Basic food and hygiene certificate
* Health or social care courses
* Previous study relating to children
Experience
Desirable criteria
* Experience required to fulfil the post; Previous experience within a ward setting with a neonatal background.
Aptitude And Abilities
Desirable criteria
* IT skills
* Wound management
* Gained or working towards NVQ level 4 and above
Values
Desirable criteria
* The ability to motivate others
* The ability to remain calm in challenging situations
* The ability to support colleagues
Other
Desirable criteria
* Welsh speaker
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