* Retail Operations - Store Assistant / Barista
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits. So, you’re sure to enjoy Costa Coffee as much as our customers do.
A bit about the role
Day to day, you’ll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
* Crafting great coffee that hits that sweet spot every time
* Serving customers with a smile so they walk away happy and excited about their next visit
* Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more
* Working with your team to maintain health & safety and cleanliness across the store
* Most importantly, having fun – this is your time to learn, develop and meet great people
A passion for coffee and people is just the start of what we’re looking for. So, what else makes a great Barista?
* Positive, can-do attitude with a genuine passion for delivering outstanding customer service.
* Confident and friendly communicator who enjoys engaging with customers and making their day.
* Flexible and multi-skilled, ready to take on a variety of tasks in a fast-paced environment.
* Eager to learn and grow, always open to new challenges and training opportunities.
* Team player who can also thrive independently, reliable, and committed to high standards.
* Well-presented and punctual, with the flexibility to work various shifts as required.
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
* Up to £12.25 per Hour
* 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa Coffee stores (discount card)
* Full, structured training including Barista, Brand Standards, Food Safety Level 2
* The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store
* We love to internally promote our staff so they grow with us, creating a long term career path
* Company Pension
* Holiday accrual system
* Refer a friend scheme and receive £150 per candidate (T&C’s apply)
* 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
* Opportunity to volunteer for the Goldex and Costa Foundation
* Access to a range of local and national discounts with The Life Style Card
* Recognition opportunities: Hampers for Workiversary’s, Store of the Month, Customer Feedback Award and Achievement Awards.
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
This Costa store is owned & operated by Goldex Investments Ltd. We are an Award Winning Multi Brand Company with stores throughout the South East of England… our motto is “Investing In The Future” and that includes our staff. Our People Are What Makes Us Great!
Goldex Investments Group Ltd, established in 2005, is one of the UK’s largest Costa Coffee franchisees and a diversified operator across hospitality, property and wellness sectors. With over 43 Costa stores and brands like Kaspa’s Desserts, Goldex Workspace, and Goldex Fitness, the company employs 500+ staff nationwide. In 2025, Goldex became the UK Master Franchisee for Gong Cha, the global bubble tea brand. Known for award-winning excellence and career development, Goldex also champions community support—donating over £250,000 to charitable causes, including building a school in Ethiopia a coffee growing community for 1,000+ children. Headquartered in Kent, Goldex continues to grow through innovation, integrity, and a people-first culture. Learn more at goldexinvestments.com .
*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Location
Costa Coffee
32 London Rd
East Grinstead
RH19 1AG
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
* Retail Operations - Store Assistant / Barista
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