Better places, thriving communities.
Location: Guardian Water, Suite 13, Phoenix House, Christopher Martin Road, Basildon, Berkshire, England, SS14 3EZ
Salary: £17, - £21,
Ready to turn your potential into something extraordinary?
At Mitie, we're the UK's leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Joining Mitie means being part of a team that values collaboration, innovation, and the passion to make a difference. We're here to help you kick off your career with purpose, passion, and plenty of support.
Whether you're stepping into your first job or looking to change your career, our apprenticeships are your ticket to learning, earning, and achieving. With us, you'll gain nationally recognised qualifications, real-world experience, and a competitive salary – all while being part of a company that truly cares about its people and the planet.
We're proud to be one of the Top Apprentice Employers in the UK and a leader in creating inclusive workplaces where everyone can shine. Together, we're shaping brighter futures – for you, for our communities, and for our world.
What You'll Be Doing
As part of Marlowe Environmental Services – Guardian Water, now part of, you'll be joining a specialist team that plays an important role in maintaining safe and efficient environments. The business delivers water treatment and air quality services across the UK, supporting customers through everything from pre-commissioning to ongoing maintenance and compliance.
As our Business Administration Apprentice, you'll play an important role in supporting the smooth day-to-day running of the business while developing valuable professional and administrative skills in a fast-paced working environment.
Working alongside experienced colleagues, you'll gain hands-on experience across different areas of the business, building the knowledge and confidence needed for a successful long-term career.
Here's a glimpse of what your journey could include:
1. Supporting day-to-day administrative tasks including filing, data entry, and document management
2. Distributing communications such as emails, reports, and internal updates
3. Responding to internal and external enquiries in a professional and timely manner
4. Uploading information and maintaining spreadsheets and business records
5. Answering telephone calls and directing queries to the appropriate teams
6. Supporting the wider team with client interactions and relationship management
7. Assisting with reports, paperwork, and administrative processes across multiple departments including Service Delivery and Sales
8. Helping maintain organised office environments and supporting shared workplace responsibilities
9. Learning how different business functions work together to support operational success
10. Developing confidence using Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
11. Following company processes, procedures, and quality standards when completing tasks
12. Building strong communication, organisation, and problem-solving skills in a professional environment
As part of your apprenticeship, you'll complete a Level 3 Business Administration qualification while gaining practical, real-world experience within the business. You'll receive full support throughout your programme, including on-the-job training, guidance from experienced colleagues, and access to learning resources designed to help you succeed.
Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and achieve the goals you already have — and those you have yet to discover.
Could you be our next Apprentice?
We're searching for ambitious, driven individuals who are excited about learning and ready to take on new challenges. To succeed as a Mitie apprentice, you'll need:
13. Excellent communication skills, both written and verbal
14. Good organisational skills and attention to detail
15. The ability to work independently and as part of a team
16. A proactive attitude and willingness to learn new skills
17. Strong problem-solving skills and the ability to adapt to new tasks and processes
18. Basic knowledge of Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook
19. A keen interest in developing a career within business administration
20. GCSEs in Maths and English (Grades 4-9 or equivalent) or Scottish National 5 certificates (Grade A-C). Certificates must be provided at interview stage.
No prior experience? No problem! If you're enthusiastic and ready to learn, we'll give you all the tools and support you need to succeed.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .