Insurance Consultant (Personal Lines)
Location: Poole, Dorset
Hours: Monday – Friday 8:30am – 5pm + 1 in 3 Saturdays 9am – 12pm
Salary: £25,000 - £28,000 per annum
The Opportunity
Are you a natural communicator who loves building relationships? Do you want to kickstart a career in a global organisation that prioritises your professional growth?
We are delighted to be recruiting for an Insurance Consultant to join a highly successful, independent insurance broker at their Parkstone office. This is not just a "job" it is a career path. Our client is committed to providing you with the tools, training, and qualifications to progress professionally.
The Role – Specialist Insurance Consultant
Working within the Personal Lines Insurance team, you will be the voice of the company, providing supportive and clear assistance to a large client base. This is a fast-paced role where no two days are the same.
Key Responsibilities:
* Customer Engagement - Handling approximately 40 inbound calls per day, building rapport and understanding specific client requirements.
* Problem Solving - Crafting tailor-made solutions for clients rather than using a "one size fits all" approach.
* Policy Management - Making adjustments to policies, updating records, and issuing essential insurance documents.
* Financial Support - Taking payments, assisting with claims queries, and contacting customers regarding payment defaults.
* Team Collaboration - Supporting the wider home/motor team with essential administration and high-level customer service.
About You
You don’t need a background in insurance to be successful here. Our client is looking for ambition and personality.
* Communication is Key - You genuinely enjoy talking to people and possess excellent listening skills.
* Problem Solver - You are analytical and enjoy finding creative solutions for unique client needs.
* Ambitious - You have a desire to succeed and are looking for a company that promotes from within.
* Detail Oriented - You can manage administrative tasks with accuracy while maintaining a friendly tone.
The Rewards
Our client operates under a "People First" culture, offering a comprehensive benefits package designed to support your health, wealth, and lifestyle:
* Professional Development - Full on-the-job training and your CII Qualification fully paid for.
* Holiday - 22 days (plus bank holidays), increasing with your length of service.
* Financial Security - Contributory pension scheme, Life Assurance (up to 4x salary), and Income Protection.
* Health & Wellbeing - Access to a Healthcare Cashplan, Employee Assistance Programme, and discounted gym memberships.
* Lifestyle Perks - Salary sacrifice schemes (Cycle to Work, Car Leasing, Tech purchase) and hundreds of high-street retailer discounts.
* Exclusive Discounts - Commission-free insurance products including home, motor, and travel insurance