NOC Team Lead
(Network Service Operations Centre) 3 Month Rolling Contract Worcester (hybrid) £400/day (Outside IR35) Start Date:
ASAP NOC Team Lead
with strong technical expertise in
Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP. Start ASAP in
October/November
2025. 3-month initial contract in
Worcester. Strong probability of renewals. Hybrid working - typically
4 day/week working in the office
+
1 days/week
working remotely (WFH). A chance to work with a global IT Consultancy for a Telecoms end client. Key skills, experience + tasks will include: Proven experience Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. Proven experience in a
NOC, Service Operations, or similar network management environment. Strong technical knowledge of IP networking, FTTP, and fixed wireless access networks. Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams. Experience with monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: Essential:
experience working within an
ISP or carrier environment NOC Desirable:
C CNA
or equivalent vendor certification. Responsibilities: Team Leadership & Management:
Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers. Set clear objectives, performance metrics and ensure regular feedback and reviews. Incident & Problem Management:
Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. Operational Excellence:
Maintain NOC procedures, playbooks and SLAs and ensure adherence to them.
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