Job Title: Transport Office Administrator
Location: Purfleet, Essex
Salary: Depending on experience
Job Type: Permanent, Full time
The Company:
This company was established in 2005. As a family business, our goal is to offer a personal and caring service to all our clients and their freight movements, something that is a much forgotten aspect in today's market by many operators. Here we pride ourselves on the one thing we can offer that costs nothing but time and pride good customer service.
The Role:
Previous experience within the transport industry is required and applicants will require basic level of computer skills to then be provided training on our systems and also have a good phone manner to help deal with customer queries. Hours are 9:30am - 6:30pm Monday - Friday
The Transport Office Administrator will be part of our current transport office team. The duties within the role are broad and include a range of responsibilities which include but not limited to;
* Dealing with customer queries
* Dealing with driver issues
* Booking jobs onto the computer system
Key Responsibilities and Accountabilities:
1. Maintain a positive company image when dealing with customers by phone or in person
2. Gain knowledge of company processes ...