Overview
Join to apply for the Mechanic / Workshop Manager role at Elettromeccanica Cassarino. This independent family owned and operated garage based in Peacehaven has served the local area for over 40 years and recently reopened following refurbishment.
They are seeking an enthusiastic, energetic and customer focused Mechanic / Workshop Manager to help manage and grow the business. This is a unique opportunity to guide and lead a small local business through the next stage of development.
Key Tasks and Responsibilities
* Ultimately responsible for all activities at the repair centre through the effective control of line supervisory colleagues, ensuring the business operates in line with the business plan.
* Manage and deal with all aspects of customer engagement, delivering high levels of customer service. Monitor customer complaints and ensure they are resolved quickly and fairly.
* Ensure internal company policies and Health and Safety regulations/policies are adhered to by all team members.
* Ensure commercial acumen in dealing with all accounts and for day-to-day operations of the business.
Requirements
Fully independent working capability and ability to run the workshop and manage others. Ability to handle multiple priorities, organize workload, and meet deadlines.
Hold a methodical approach to vehicle repair and undertake full automotive services and necessary repairs in accordance with company standards:
* General servicing; diagnosing faults using computers; brake, clutch, timing belt changes/repairs; engine and gearbox stripping and fitting.
Undertake and oversee all customer billing and generation of future business. Perform service write ups and completion of all documents.
Personal Qualities
* Strong self-motivation, attention to detail, and a friendly, approachable manner.
* Maintain workshop standards; strong organizational and communication skills; flexible work attitude.
* Strong leadership qualities.
Qualifications and Experience
* Previous automotive repair experience is essential, holding an NVQ Level 3 qualification or equivalent time-served within the industry.
* Familiar with computer use – Techman or equivalent system.
* Full UK Driving Licence.
Hours
Monday - Friday 8:00am to 17:00hrs.
Benefits
* Competitive Salary
* OTE Incentive Scheme
* 28 Days Paid Holiday (Including Bank Holidays)
* Training and development
* Subject to full terms and conditions of employment
Seniorities and Employment Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Other
* Industries: Motor Vehicle Manufacturing
#J-18808-Ljbffr