Extra Care Scheme Assistant Hawkhurst, TN18 4HT Extra Care Service Permanent Contract 21 Hours £14,755 per annum (Pro Rata of £25,997) Tuesday – Friday, including Saturday morning shift Join a leading Housing Association in a rewarding permanent role supporting older residents in a vibrant and welcoming Extra Care scheme in Hawkhurst, Kent. THE ROLE We are looking for a compassionate and proactive Extra Care Scheme Assistant to support the Scheme Manager in delivering excellent housing management and resident engagement services at Bowles Lodge. Assist with day-to-day housing management tasks within the scheme Help coordinate and maintain an inclusive activities programme Provide a warm and informative settling-in service for new tenants Carry out health and safety and fire checks in line with regulations Work collaboratively with resident involvement teams and local partners Deliver exceptional customer service tailored to individual needs Report safeguarding concerns appropriately and uphold confidentiality THE CANDIDATE The ideal candidate will have experience in a housing, support or care environment and a genuine passion for improving the lives of older people. Skilled in Microsoft Office and confident using bespoke IT systems Clear, sensitive communicator with strong interpersonal skills Organised and able to manage competing priorities effectively Self-motivated and confident working independently when required Physically able to move around the scheme and respond to emergencies THE CONTRACT 21 Hours per week – 2pm–6pm Tuesday to Friday, 8am–1pm Saturday Permanent Contract Salary: £14,755 per annum (pro rata of £25,997) Flexibility is required for training and occasional emergency cover. Lunch allowance paid when unable to leave the scheme due to lone working. You will not be required to work bank holidays. However, if Christmas Day, Boxing Day or New Year’s Day falls on a Saturday (a standard working day), the hours will be made up on the following Monday. Own transport is desirable but not essential if you can reliably reach the scheme. An enhanced DBS check will be required and is paid for by the employer. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate