Post: Executive Assistant to Chief Operating Officer and Deputy Chief Operating Officer
Pay: £25,808.76 per annum
Hours: 37 Hours per week
Accountable to: Chief Operating Officer and Deputy Chief Operating Officer
Reports to: Chief Operating Officer and Deputy Chief Operating Officer
Base: Newfield House, Blackpool, FY4 4EW, but with an expectation that visibility will be required across all services and geographies.
Closing Date: 23rd November 2025
Overview Of Role
An exciting opportunity for an Executive Assistant to work alongside and support our COO and Deputy COO has arisen. We are looking for a high visibility partner to support in day-to-day tasks including management of calendars, scheduling meetings, coordinating of documents and actions to support projects to reach long term goals. The role will work closely with the team to provide administrative and project support including minute taking, documenting and following up actions and correspondence with both internal and external stakeholders.
The role will work alongside senior leaders in the organisation therefore emotional intelligence, excellent communication skills, discretion and compassion are essential skills.
Day To Day Duties
* Filter incoming mail: sorting, redirecting and taking action as appropriate
* Manage calendars and appointments, ensuring effective use of time and preparation of papers and information in advance
* Carry out a range of administrative tasks including taking minutes and actions, sharing across the group in a timely manner
* Research people, events, companies and services as required
* Be open to learning and using digital tools to ensure efficient working
* Work co-operatively with colleagues in the management team providing support and cover as required
* Organise internal, external meetings and virtual meetings, including booking venues and arranging accommodation
* Prepare agendas for meetings, ensure papers are accurate and prepared and disseminated on time
* Ensure deadlines are met for corporate activities including managing time scales and supporting completion on projects
* Coordinate the production and dissemination of correspondence for colleagues within Services
* Undertake projects from time to time on behalf of managers examples include organisation of events or internal support projects
* Act as the initial point of contact for the COO and Deputy COO in their absence, assessing priorities and redirecting calls, enquiries and requests as necessary
* Respect the unique contribution of every individual and work positively in a diverse environment
* Prepare to attend meetings in different parts of the country, some of which may be during evenings or rarely, weekends
* Work in a developing environment and therefore be prepared to undertake other appropriate duties as required for the effective operation of FCMS
Our Key Expectations
* Self-awareness Living authentically
* Adaptability - Being ready to adjust depending on the situation
* Openness What you see is what you get
* Positivity with a real sense of being able to strive for the impossible
* Generosity of spirit - Everyday should be an opportunity to act with kindness
* Ability to have fun Taking the role seriously, whilst being yourself
Our Why
To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values
* Fun: People rarely succeed unless they are having fun. Happiness is healthy!
* Awesome: We aren't here to be average, we're here to be awesome!
* Humble: We're here to make a difference to the lives of others, NOT to see how important we can become
* Brave: We challenge the norm. We have the courage to get the difficult jobs done
* Oompf: We have natural oompf! Its infectious!
* Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity
Benefits
* NHS Pension
* Cycle to Work Scheme
* Career Development Opportunities
* Attendance Bonus
* Staff Benefit Scheme
* Free Tea & Coffee
* Eye Care Contributions
Other Information
Disability Confident Employer – As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
DBS – This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).
Person Specification
Qualifications
Desirable: GCSE A*-C including English Language and Maths (or equivalent).
Additional Relevant Qualifications Or Life Experience: (none specified).
Skills, Knowledge and Competencies
Essential
* Ability to work on own initiative with minimal supervision and have the capacity to develop proactive approach
* An organised and thorough approach to work
* Ability to manage a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks
* Excellent typing skills with the ability to draft own correspondence
* Ability to communicate both orally and in writing
* High levels of grammatical accuracy with an attention to detail
* Ability to develop strong working relationships across the organisation
Desirable
* An understanding of project management
* Digital understanding or commitment to developing digital understanding that will enhance the role
* Knowledge of the NHS
Experience
Essential
* Experience of taking and writing minutes, summarising discussions and writing reports
* Experience of using Microsoft Office packages (particularly Word, Excel, Teams, PowerPoint and Outlook)
Desirable
* Providing administrative assistance in an office environment
* Experience of Microsoft Office 365 including OneNote
* Experience of using SharePoint
Specific Demands of the Job
Essential
* Remaining calm under pressure
* Flexibility and a willingness to undertake varied responsibilities working alone or as part of a team
* High emotional intelligence
* Ability to understand complexity
* Strong problem-solving skills and attention to detail
Other Requirements
* A positive attitude is essential
* Authentic
* Sensitive and flexible approach
* Confidentiality and discretion in all areas of work
* Approachable with warm personality and good sense of humour!
Additional Notes
* Please note our roles are not being considered for sponsorship at this time.
* The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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