As part of our dedicated Events Team, you'll:
* Maintain and develop event systems, facilitate online entry to competitions, and support the delivery of scoring and results services at nominated events.
* Contribute to system improvements that enhance customer experience and operational efficiency.
* Develop and maintain event systems, including setting up events in MyBG and applying technical specifications and rules.
* Work with Event Managers and Technical Committees to publish competition handbooks and maintain event information on the British Gymnastics website.
* Manage data transfer between online entry and scoring systems, producing reports and alerts to improve user experience.
* Lead the installation and operation of BG Score at designated events, including training judges and volunteers.
* Ensure planned system maintenance and testing is completed before events and manage any technical issues during delivery.
* Attend nominated events to support set-up, breakdown and scoring services, including publishing results and graphics.
* Respond to public and internal enquiries regarding event systems and processes, providing excellent customer service.
* Support financial administration, including processing income and expenditure and monitoring event budgets.
Strong customer service and communication skills, with the ability to build effective relationships at all levels.
* Excellent planning, organisational and administration skills, with attention to detail.
* Confidence in using IT systems and an aptitude for learning new technologies, including event and scoring systems.
* Ability to manage multiple priorities, work under pressure and adapt to changing deadlines.
* Knowledge of event planning processes, budgeting and health, safety and welfare considerations (or willingness to learn).
* Problem-solving skills and initiative to resolve technical issues and improve processes.
* Experience of working collaboratively with colleagues, volunteers and external partners to achieve shared goals.
* Understanding of gymnastics events, competition rules and scoring systems (desirable, not essential).
* Willingness to travel and work occasional weekends or evenings to support event delivery.
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