We are looking for a Transport Team Leader ( nights ) to join our team in Amesbury. Working on a rolling 4 on 4 off shift pattern 18.00-06.00. Reporting to the Operations Support Manager. You will be responsible for, but not limited to :- planning, dispatching and debriefing of drivers, management of drivers infringements, drivers hours, assisting drivers with diversions, the recording and management of vehicle defects, accident investigations, formal investigations and note taking. Salary £33,476 My Rewards discount, 20 days Holiday Ideally you will have transport experience with strong leadership and communication skills. Being IT literate (Excel/Word), experienced with transport management software such as TruTac, Mandata, Microlise, Samsara Job Title: Transport Team Leader Department: Transport Reports to: Operations Support Manager Role Requirements• Oversee shift operations, ensuring resources are available to meet daily contract needs.• Prepare reports and update systems, managing operations within current KPIs.• Communicate with drivers to understand delays, address ad-hoc issues, and escalate when necessary.• Maintain and update data on the transport management system.• Conduct driver debriefs to compare planned versus actual routes, noting any discrepancies.• Respond promptly and effectively to customer and stakeholder enquiries.• Ensure clear communication and deliver excellent customer service to both internal and external parties.• Proactively manage drivers' schedules to ensure sufficient driving/duty time for route completion.• Conduct accident investigations and report findings in line with company policy.• Hold regular performance reviews and set objectives for team members.• Engage with team members to foster a collaborative working environment.• Maintain shift-specific housekeeping, including debriefs and system updates.• Train new staff on relevant systems and processes.• Ensure full compliance with transport and telematics systems during the shift.• Coordinate fleet inspections, servicing, and MOTs as planned.• Meet all operational deadlines.• Complete defect reports as per company policy and update vehicle records accordingly.• Fully utilise TMS and telematics systems.• Propose solutions and suggest improvements to enhance operations and leverage opportunities.• Maintain high standards of operational performance and promote positive behaviour at the depot.• Adhere to company/site safety policies, complete all required training, and prioritise safety for everyone.• Record incidents and near misses in the SHEQ software (IEX).• Assign work to drivers in line with company policies and procedures.• Perform any additional operational tasks set by the management team.• Uphold health and safety, equal opportunities, and anti-discrimination practices.• Maintain confidentiality and compliance with service protocols.• Take ownership of team issues and delegate tasks effectively.• Demonstrate working knowledge of transport regulations and drivers’ hours.• Understanding of tachographs.• Recognise the financial impact of operational decisions. Key Performance Indicators:Customer Focus• Engage and build effective relationships with key customers and stakeholders. Teamwork• Collaborate effectively within a team and foster positive working relationships.• Promote equality, diversity, and respect in the workplace.• Ensure adherence to safety policies and complete all necessary training.• Record incidents and near misses in the SHEQ software.• Check drivers’ compliance with PPE requirements.• Assign work in line with company policies. Integrity & Commitment• Demonstrate the company’s values and strive for excellence in all tasks. Drive & Enthusiasm• Exhibit energy and contribute to the business’s profitability and growth.Communication and Interpersonal Skills• Use a range of communication methods suited to the audience.• Demonstrate effective written and verbal communication skills.• Maintain positive interpersonal relationships. Time Management• Plan, prioritise, and coordinate work efficiently, delegating when necessary ABOUT US EV CARGO have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world DIVERSITY AND INCLUSION Equality, diversity and inclusivity are at the heart of everything EV Cargo does.We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business.By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group. EV Cargo reserves the right to close the vacancy before the stated closing date if a high volume of applications is received. Due to the volume of applications we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted. “Let us be your employer of choice”