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Front of house team member

Brockenhurst
The Brock Tearoom Ltd
Team member
£4,000 - £5,200 a year
Posted: 1 October
Offer description

Job Overview

As a Front of House Team Member you will be providing exceptional service to our guests and ensuring a welcoming atmosphere. Your role will involve engaging with customers, taking orders, and assisting with food preparation while maintaining high standards of food safety and cleanliness. This position is ideal for individuals who thrive in a fast-paced environment and have a passion for hospitality.

Duties

* Greet and welcome guests to the Tearoom, with a friendly demeanour, ensuring they feel valued and appreciated.
* Take customer orders accurately and efficiently.
* Assist in food preparation and ensure that all food safety standards are adhered to at all times.
* Provide information about menu items, including upselling specials and promotions to enhance the guest experience.
* Maintain cleanliness in the Tearoom area and kitchen, ensuring that all health and safety regulations are followed.
* Communicate with kitchen staff to ensure timely service and high-quality food presentation.
* Manage time effectively during busy periods to ensure prompt service delivery.

Requirements

* Previous experience in a hospitality or restaurant setting is highly desirable.
* Barista experience an advantage but not essential as full training will be given.
* Knowledge of food safety practices is essential; culinary or kitchen experience is an advantage.
* Strong guest service skills with the ability to engage positively with customers.
* Excellent time management abilities to handle multiple tasks efficiently in a busy environment.
* A passion for serving others and creating memorable experiences. Join our team as a Front of House Team Member where your contributions will be vital in delivering outstanding service to our guests

Job Type: Full-time

Pay: From £12.50 per hour

Expected hours: 40 per week

Benefits:

* Discounted or free food
* On-site parking

Work Location: In person

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