Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit an Administration Assistant (Finance) for a 6 month contract on a rate of £13.14 - £13.94/hour (PAYE). This role will be hybrid based.
Responsibilities & Qualifications
* Enter data, checking for accuracy and logic and flagging up potential errors.
* Ensure accurate and complete records and information for effective processing.
* Conduct standard interrogation of systems/databases to answer queries.
* Provide accurate and meaningful information to customers and managers.
* Create and format documents with information provided.
* Provision of accurate and complete letters and reports.
* Carry out a range of administrative support and services in the office area.
* Dealing with received documents, applications and correspondence.
* Preparation of meeting documents and records.
* Organisation of filing and storage.
* Respond to customer queries including providing standard written responses.
* Provision of relevant and accurate information.
* Provision of customer service to required standard.
* Carry out reception and public counter duties including face-to-face and telephone contact with customers.
* Customers are informed of situation and next steps.
* Accurate bookings are taken.
* Receive and balance financial transactions.
* Efficient payments and receipt of income for the company.
* Secure holding of cash according to procedure.
* Plan and organise allocated work to be completed within the allotted time.
* Set tasks complete to standards, time and quantity.
* Instruct and guide colleagues in the distribution and conduct of work in the team.
* Check stock levels and request necessary supplies.
* Equipment and materials are available to colleagues for service delivery.
* Proficient in the use of Microsoft Packages.
* Attention to detail, together with excellent customer service and organisational skills.
* Confidence in liaising with both internal and external customers to ensure efficient resolution of queries.
* Ability to plan, prioritise and manage own workload and work flexibly to meet deadlines.
* Effective interpersonal, written and verbal communication skills.
* Literacy & Numeracy Skills.
* Ability to operate office equipment.
* Relevant levels of IT skills.
* Experience of preparing financial and administrative transactions.
* Good Communication Skills.
* Good Organisational Skills.
* Ability to work on own initiative.
* Has ability to work alone or part of a team.
* Demonstrates a flexible approach to the needs of the service.
* Working knowledge of the SAP financial software.
* Can prepare and present management information and reports.
* Can manage difficult service interactions.
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