Location: Tachbrook park
Role: Customer engineering coordinator Lvl 1
Pay rate: £12.91
Hours: Monday - Friday, 08:30am - 1700pm with 1 hour lunch break (37.5 a week)
Start date: ASAP
End date: 31/12/2025
Key purpose -
You will be responsible in dealing with the administration of gas related emergencies, service orders and the Maintenance of Company Assets program. Ensuring that industry and departmental procedures are followed, and that appropriate action is taken.
The role is varied and involves dealing with both internal and external customers at all levels, ensuring that you issue excellent delivery of customer service skills, in line with meeting customer and Calor's requirement
Key Responsibilities -
1. Create work orders in line with Calor policy and training materials, ensuring that labour, equipment and material requirements are captured, and all required purchase orders are raised.
2. Scheduling colleagues to ensure appointments are confirmed with customers in a timely manner.
3. Raise purchase orders using Calor's ERP system, in line with business policies, both inside and outside work orders.
4. Place material orders with suppliers and arrange delivery of parts to site
5. Use external search sites to obtain additional information for orders and planning
6. Review aborts and cancellations, then manage the next appo...