Job Purpose / Overview
The HR Advisor role will play a dual role by providing day-to-day HR advisory support to managers and employees across multiple sites (Edinburgh, Doncaster & Retford), whilst also handling a wide range of administrative and HR assistant tasks.
This hybrid role is pivotal in ensuring consistent HR practices across locations, supporting managers and employees and maintaining effective HR operations. This role is key to ensuring a smooth and efficient HR function, supporting the full employee lifecycle from recruitment to exit, and maintaining compliance with HR policies and procedures.
Regular travel to various sites will be required to build strong relationships and provide hands-on support.
Contextual Information
Operating Environment
This role reports to the HR Director. The position interfaces with all discipline areas of the business and wider external stakeholders.
Principal Accountabilities
* Act as the first point of contact for general HR queries, escalating where appropriate.
* Manage HR inboxes and ensure timely responses.
* Maintain and update HR systems and employee records, ensuring data accuracy and confidentiality.
* Support recruitment activities including job postings, arranging interviews, and preparing offer letters.
* Assist with onboarding and induction processes for new employees.
* Process leavers, including drafting exit documentation and conducting exit interviews where required.
* Prepare HR metrics and reports as requested by the HR Director.
* Manage payroll administration by providing accurate employee data.
* Organise training sessions and maintain training records.
* Support the administration of employee benefits.
* Provide first-line HR advice to managers and employees on HR policies, procedures, and employment law.
* Support line managers with employee relations issues such as absence management, disciplinary, grievance, and performance management processes.
* Assist with drafting letters, reports, and documentation related to employee relations cases.
* Guide and coach managers to ensure HR practices are applied consistently and fairly.
* Maintain up-to-date knowledge of employment law and best practices, advising on potential risks.
* Support HR projects and initiatives such as engagement surveys, policy updates, and change management.
This list is not exhaustive:
All of the above activities require:
* Collaborative working
* Excellent Customer Focus including, written, telephony, email, face to face.
* All completed activities adhere to best practice, policy and process and any legislative requirements.
* Proactively manage relationships with stakeholders such as managers, employees, benefit & payroll providers, training providers, internal and external job applicants.
* Respond to all requests for information or support within an appropriate timescale.
* Support HR Director with projects relating to new activities as and when required.
Knowledge, Skills, Qualifications & Experience
Knowledge & Skills
Essential
* Strong understanding of HR policies, procedures, and basic employment law.
* Excellent organisational skills and attention to detail.
* Ability to manage multiple priorities and meet deadlines.
* Strong interpersonal and communication skills.
* Proactive and solution-focused approach to problem-solving.
* Discreet and professional, with a high level of confidentiality.
* Able to work collaboratively as part of a team and on own initiative
* Strong Payroll experience
* IT proficient, with experience using HRIS and Microsoft Office (Word, Excel, PowerPoint).
Desirable
* Knowledge of Bamboo HR
* Knowledge of SAGE
Qualifications & Experience
Essential
* CIPD Level 3 (or working towards)
* Previous experience in an HR Assistant or HR Advisor role (or similar).
* Experience managing HR administration and supporting employee relations matters.
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