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Reservations manager

Manchester
The Columbo Group
Reservations manager
Posted: 10 July
Offer description

The award-winning Blues Kitchen is one of Manchester’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous musicians. With all American favourites on the menu and an expertly curated selection of drinks, The Blues Kitchen stands as one of the UK’s most loved nightlife experiences.

We’re looking for a Reservations Manager to oversee bookings for The Blues Kitchen. From private dining to karaoke and private events, you’ll ensure every guest feels looked after from the first enquiry to the final farewell.

What you’ll do:

* Manage all reservations using OpenTable and Collins

* Handle guest enquiries warmly and thoughtfully

* Work closely with GMs and on-site teams to keep operations smooth

* Find opportunities to maximise covers and build lasting guest relationships

* Split time between our office and the venues to stay connected

About you:

* At least 2 years’ experience with OpenTable and Collins

* Calm, guest-focused, and confident under pressure

* Strong communicator and natural organiser

* Sales-minded but always warm and genuine

Why join us:

* Competitive pay of up to £35,000 plus performance-based bonus.

* 50% off across all venues

* Free entry to shows and events

* Staff perks, referral scheme, and pension plan via Nest

See us in action: @theblueskitchen | @the_columbo_group

COLUMBOBKM

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