About KOICOMS
KOICOMS is a Glasgow based business services provider supporting SMEs across the UK in payments, telecoms, utilities, waste recycling, and commercial services.
We are a local Glasgow City Centre hub and growing team, currently expanding our internal finance and operational structure as we scale. This role offers the opportunity to join early and grow with the business. We are hiring an experienced Accounts Assistant to support finance, billing and operational administration across KOICOMS and its B2B brands.
About the Role
This is a hands-on Accounts Assistant role covering:
* Sales Ledger
* Purchase Ledger
* Billing & VAT coding
* Credit Control
* CRM record accuracy
* Operational support & ad hoc office duties
You will work across all active campaigns for KOICOMS, ensuring invoices, commissions, supplier charges and customer records are accurate and up to date, while also supporting day-to-day operations.
Key Responsibilities Sales Ledger & Billing (Zoho Books)
* Raising accurate customer invoices using Zoho Books
* Applying service adjustments and variable charges
* Monitoring Direct Debit setup and payment reconciliation
* Managing invoice queries and billing discrepancies
* Supporting structured credit control processes
Credit Control & Customer Accounts
* Contacting customers by phone and email regarding overdue balances
* Explaining invoices clearly and professionally
* Following up outstanding payments
* Maintaining accurate CRM notes and communication records
Purchase Ledger
* Processing supplier invoices
* Checking invoices against agreed pricing and service levels
* Identifying discrepancies and escalating where required
* Reconciling supplier statements
VAT & Reporting
* Ensuring correct VAT coding on transactions
* Maintaining clean financial records
* Preparing structured reports for external accountant
CRM & Operational Support
* Maintaining accurate customer records within CRM
* Ensuring contracts and pricing align with billing
* Updating cancellations, amendments and service changes
* Assisting the Operations team with onboarding administration
* Supporting campaign tracking and internal reporting
* Handling general office administration and ad hoc duties as required
Essential Experience
* Minimum 2 years' experience in Sales Ledger and Purchase Ledger
* Experience using accounting software (Zoho Books, Xero, Sage or similar)
* Experience in Credit Control and customer payment follow-ups
* Experience using CRM systems
* Strong Excel and organisational skills
* Confident telephone manner
* Experience with VAT and reconciliations
What We're Looking For
* Detail-focused and organised
* Comfortable speaking with customers regarding billing matters
* Able to manage multiple billing streams
* Reliable and accountable
* Support operations and wider office tasks
* Interested in growing within a expanding business
Benefits
* Full time Monday–Friday working hours
* Glasgow City Centre (Office Based)
* £12.50 – £13.00 per hour
* Full-Time | Permanent
* Company pension
* Opportunity for progression based on performance
How to Apply, Please apply with your CV.
Job Types: Full-time, Permanent
Pay: £12.50-£13.00 per hour
Expected hours: No more than 40 per week
Benefits:
* Company pension
Experience:
* sales ledger: 2 years (preferred)
* purchase ledger : 2 years (preferred)
* accounts assistant : 2 years (preferred)
Work authorisation:
* United Kingdom (preferred)
Work Location: In person