FUR-BULOUS CLIENT SPECIALIST!!! - 5-Star Reception Maestro: Where Hospitality Meets Excellence! - BRAND NEW CLINIC OPENING IN MARCH!!!
Are you an animal lover with a passion for providing top-notch customer service? Look no further, because we're on the hunt for a Practice Host to join our paws-itively amazing team at our veterinary clinic!
As a Practice Host, you'll be responsible for greeting clients with a friendly wag of the tail, answering phones with a purr-fectly pleasant attitude, and scheduling appointments with the speed of a cheetah. You'll also assist our furry patients with check-ins, weigh-ins, and making sure they feel as comfortable as a cat in a sunbeam.
In this role, you'll need to have a keen eye for detail, excellent communication skills, and a willingness to go the extra mile to ensure our clients and their pets receive the best care possible. A love for animals is a must, as well as the ability to handle any hairy situations that may come your way.
Do you love animals and enjoy making people smile? Are you an organized, friendly, and enthusiastic individual who thrives in a fast-paced environment? If so, we have the perfect job for you! Become our Practice Host at Creature Comforts and help us provide top-notch service to pets and their owners.
What You’ll Do:
Be the Friendly Face:
* Greet clients and their pets with a warm smile and cheerful attitude.
* Make everyone feel welcome and comfortable from the moment they walk through the door.
Client Communication Whiz:
* Answer phone calls and respond to emails with professionalism and friendliness.
* Schedule appointments, send reminders, and manage our busy calendar.
* Provide clients with information about our services, treatments, and products.
Pet Advocate:
* Assist pet owners with bookings, ensuring all details are correct and up-to-date.
* Help clients understand treatment plans and follow-up care instructions.
* Handle pet-related inquiries with empathy and expertise.
Organisational Superstar:
* Maintain a tidy and welcoming reception area.
* Keep client records organised and confidential.
* Process payments and manage billing with accuracy and efficiency.
* Collaborate with veterinarians, nurses, and other team members to ensure smooth clinic operations.
* Assist with clinic events, promotions, and community outreach activities.
* Address client concerns and resolve issues promptly and effectively.
* Provide creative solutions to enhance client satisfaction and clinic efficiency.
What We’re Looking For:
* Animal Lover: A genuine passion for animals and their well-being.
* People Person: Excellent interpersonal and communication skills.
* Organised and Efficient: Strong multitasking abilities and attention to detail.
* Tech-Savvy: Comfortable using computers, scheduling software, and managing digital records.
* Problem Solver: Ability to think on your feet and handle challenging situations with grace.
* Team Player: Willingness to pitch in and help wherever needed.
* Positive Attitude: A cheerful disposition and a can-do spirit.
Why You’ll Love Working with Us:
* Furry Friends: Daily interaction with adorable pets.
* Fantastic Team: A supportive and friendly work environment.
* Growth Opportunities: Continuous learning and professional development.
* Fun Atmosphere: We believe in working hard and having fun along the way.
* Community Impact: Make a meaningful difference in the lives of pets and their owners.
If you’re ready to join a team that’s dedicated to providing outstanding care for pets and exceptional service for their owners, we’d love to hear from you! This is a full-time position with a permanent contract, so if you're ready to unleash your potential in the veterinary industry and have a doggone good time doing it, apply now!
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