Technical Account Manager
Salary c.£34k dep on experience + bonus
My fantastic global client based in Cirencester has an exciting new vacancy for someone with experience or a strong interest in Engineering, Mechanical Engineering or similar.
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What Youll Be Doing
Be the first point of contact for customers in your designated sales area
Handle incoming enquiries, provide quotations, process and following up with clients
Support Area Sales Managers and work collaboratively to grow business in your region
Maintain and update sales activity in the CRM system (SAP)
Prepare accurate technical and commercial documentation
Identify new opportunities for business development and upselling
Assist with customer visits, exhibitions, and presentations
Collaborate with internal teams (engineering, systems, and commercial) to support customer needs
Communicating with existing and lapsed customers
Must-Haves
Experience in a technical sales, internal sales, or customer support role
Technical qualification (ONC/HNC/HND) or equivalent experience in an engineering environment
Strong organisational skills and ability to manage multiple priorities
Excellent communication skills both written and verbal
Computer literacy, including Microsoft Office (Excel, Word, Outlook) and CRM/ERP systems (ideally SAP)
High level of commercial awareness and customer service focus
Nice-to-Haves
Previous experience working in engineering or industrial equipment sectors
Exposure to key account management or cross-functional teams
Knowledge of a product range or similar technical products (product training will be provided)
Experience supporting field sales teams or external account managers
Benefits
Comprehensive product and system training
Supportive team culture with opportunities for professional development
Exposure to high-profile customers and key accounts in your sales region
Holiday - 25 days + bank holidays (we close over Christmas and these are taken from the holiday entitlement) + Birthday off in addition!
Following a 6-month probation you can opt into Private Medical cover & also add dependents at an extra cost this includes dental & optical currently
Pension Company will contribute double the percentage that the employee puts in up to 8%. Company contribution is a maximum of 8%
Death in service
Gross Income Protection
Employee Assistance Program (EAP)
Free Onsite Parking
Laptop & Mobile phone
Flexible working hours & following training the option of working from home 2 days per week
Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if its successful.
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