Payroll Manager Salary – £26,091.00 plus pension and plus a range of benefits Hours – Permanent, Full time – 37.5hrs a week Schedule - Hybrid Working (4 days from home, 1 from office) Location – Chelmsford (1 day a week) and one meeting a month in Tilbury Our client is a leading charity with an impressive and extensive history. You will be working for an inclusive friendly team and the culture is one that encourages personal growth and development. Your Responsibilities Assist in managing accounts, ensuring receipt and chasing of client contributions and council funds, to ensure sufficient funds to make payments. To liaise with Finance to act immediately in assisting setting up accounts and receipt of client funds. Ensure quality checks and identify and resolve discrepancies, with invoices and timesheets, Assist in ensuring the efficient, timely and effective processing of payroll and invoices. Assist with ensuring payment journals are accurate and uploaded to Sage Assist with maintaining accurate and up to date customer details and records for all on CRM, payroll, and accounts systems. Assist with ensuring responsibilities are met regarding pension scheme set ups and auto enrolment, along with employee and employer payments. Assist with ensuring the monthly reconciliation of all accounts and provide data for KPI’s to be reported to commissioners. To work with colleagues to manage customer relationships and address day to day issues and enquiries, including the management of ceased accounts, in line with preferred communication methods. Recognise where customers may be vulnerable to financial or other abuse and take appropriate action to alert others to ensure they are appropriately safeguarded. Ability to attend a monthly meeting in Tilbury. Your Skills, Experience and Competences Essential Eligibility to work in the UK Ability to commute to the Chelmsford office at least once a week and Tilbury for a meeting once a month Previous payroll experience Experience of delivering excellent customer services through a range of mediums including face to face, telephone and email. An ability to use initiative in assisting with problem solving and to escalate in a timely manner where required. An eye for detail and a ‘get it right first time’ attitude Excellent numeracy, written and oral skills Excellent administrative skills with an ability to organise a wide range of information. An ability to self-organise workload to meet fixed deadlines. IT literate with experience of Microsoft applications and familiarity with finance and payroll software packages Desirable Experience of working in a fast-moving payroll environment and/or assisted with direct responsibility for client accounts. Experience of working on pension administration and/or with knowledge of pension regulatory compliance If you are looking for your next Payroll role and are interested in applying your skills to the charity sector, feel free to apply for immediate consideration