Driven by our Trust values: Honesty, Empathy, Ambition, Respect; the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better. We are passionate about creating an inclusive workplace that promotes and values diversity. Our cultural diversity, long term conditions and disabilities, and LGBTQIA staff networks are a key part of this commitment, creating positive change and helping build an inclusive culture across the Trust. Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed - our processes ensure that all applicants are treated fairly at every stage of the recruitment process. Options for flexible working are considered for all roles within CCS, including job share opportunities, compressed hours, annualised hours, tailored working patterns and more. If you are interested in flexible working, please talk to the recruiting manager for this vacancy. Please note, the selection processes at Cambridgeshire Community Services are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications are monitored, we remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. Job overview Do you want to make a difference to someone’s ability to remain safe and independent in their own homes? Do you have experience of working in the community as a HCA, reablement support worker, Rehabilitation support worker, Therapy assistant, Therapy Technician. Do you enjoy working in Luton community providing a prevention and rapid intervention ser vice for people who ha ve fallen or at risk of falls ? The service works shifts from 8pm until 6pm, 7 days per week with weekend work on a rota basis. A typical shift pattern for a full time member of staff may include 4 working days over a 7-day period with 3 rest days. Due to the nature of the role it is essential that applicants are able to travel effectively and independently on a daily basis to and from the base, clients’ homes etc whilst transporting equipment. If necessary, adjustments can be considered, in accordance with the Disability Discrimination Act. Please note that should we receive a high number of applications, we reserve the right to close the advert anytime after the 9th January 2026. Advert We have an exciting opportunity for motivated, well organised and enthusiastic individuals to join our falls team as Comm unity Falls Support worker. You will be based in Luton as part of a small proactive team but will be able to work autonomously using your own initiative, have good communication skills and be IT literate. We offer the successful applicant s a variety of interesting work in a friendly and supportive team. Tra ining will be provided and the T rust is committed to staff development. To respond quickly to all referrals for patients who have fallen or at risk of falling, arranging to visit them as soon as possible. To visit patients in their own home or place of residence. To complete a comprehensive, evidence-based falls assessment and identify any equipment, additional care or support required to enable the person to remain at home safely. To support the Luton Falls Team in delivering all aspects of the falls strength and balance classes/ group programme as necessary to include: patient reviews, exercise assessment, education and psychological support. Working for our organisation Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives. There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey. If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development. Detailed job description and main responsibilities To support delivery of all elements of the falls strength and balance group program: namely- face to face groups, virtual sessions both live and pre-recorded, and home exercise sessions. To assess for, provide and demonstrate basic mobility equipment and equipment to aid activities of daily living. Based on the falls assessment, to make recommendations to patients and their carers that will reduce the risk of further falls. To make referrals to other services where this will reduce the risk of further falls and promote patients’ independence. To follow up patients to ensure that equipment has been delivered and care is in place. To maintain and update patient records in a timely manner using an electronic system and to work closely with the Falls Coordinator to collate and analyse associated data. To undertake related administrative duties. To respond quickly to all referrals for patients who have fallen or at risk of falling, arranging to visit them as soon as possible. To visit patients in their own home or place of residence. To complete a comprehensive, evidence-based falls assessment and identify any equipment, additional care or support required to enable the person to remain at home safely. To support the Luton Falls Team in delivering all aspects of the falls strength and balance classes/ group programme as necessary to include: patient reviews, exercise assessment, education and psychological support. To support delivery of all elements of the falls strength and balance group program: namely- face to face groups, virtual sessions both live and pre-recorded, and home exercise sessions. To analyse facts and make judgements within own competency level. This will involve the use of skills to evaluate the patient’s condition and adapt the assessment and recommendations as necessary. To work with service users and their carers to design packages of care that meet assessed needs, promote independence and choice, respect service users’ dignity and rights and meet cultural needs. To communicate information to the relevant services to support the smooth implementation of care. To assess for, provide and demonstrate basic mobility equipment and equipment to aid activities of daily living. Based on the falls assessment, to make recommendations to patients and their carers that will reduce the risk of further falls. To make referrals to other services where this will reduce the risk of further falls and promote patients’ independence. To follow up patients to ensure that equipment has been delivered and care is in place. To maintain and update patient records in a timely manner using an electronic system and to work closely with the Falls Coordinator to collate and analyse associated data. To undertake related administrative duties – completing notes and onward referrals in timely manner to Social services, safeguarding, Community rehab, Assistive Technology Services, Age concern, Total Wellbeing, Fire Service, Medequip and other specialist services with CCS. To be responsible for planning and prioritising own workload. To work autonomously according to service protocols, procedures and pathways. To contribute to the development of efficient operational procedures and local pathways and participate in service development projects and initiatives. To comment on proposals for changes in own area. The post holder may be required to organise and run group activities. To support team Lead in completing Audits. To support team in promotion activities within Luton through other service partners. On April 1st 2026, Cambridgeshire Community Services NHS Trust and Norfolk Community Health and Care NHS Trust will come together to deliver services as a single Trust. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development. The group model provides health and care services to a population of 3.2 million in their homes and neighbourhoods. We provide care that supports people from the very beginning to the very end of their lives. The specific role you are applying is with Cambridgeshire Community Services NHS Trust and if you commence your employment before the 1 st of April you will transfer to the new organisation via TUPE - the Transfer of Undertakings (Protection of Employment) Regulations. Certificate of Sponsorship For roles that are eligible for sponsorship, applications from job seekers who require Skilled Worker Visa to work in the UK are welcome, and will be considered alongside all other applications. You are strongly advised to visit Check if you need a UK Visa website ( Opens in a new tab), and familiarise yourself with what is required which should assist you in your understanding of the process From 6 April 2017, skilled worker applicants applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here. (Opens in a new tab) UK Registration For roles that require professional registration, applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new tab) Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we'll ask you to validate your driving licence online via the DVLA. In submitting an application, you authorise Cambridgeshire Community Services NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed. ALL CORRESPONDENCE will be via the e-mail address on your application form. If you have not been invited to interview within 2 weeks of the closing date, you unfortunately haven’t been successful on this occasion, but keep an eye on our vacancies as a job that’s just right for you may appear!