Role: Learner Services Administrator
Hours: 36.25 hours per week
Salary: £25,515 – £26,155 (FTE) (pro rata rate £22,654.38 – £23,222.62)
Pension contribution: 15% (FTE)
Location: Stretford Campus
About The Role:
* To support the Learner Services department in providing high quality information, advice and guidance for all queries.
* To provide confidential administration for learners, parents/carers where appropriate.
* To provide administrative support where required to the wider Learner Services team.
About You:
* Passionate about supporting learners in ensuring they have the right advice and access to internal and external services to enable them to become their best selves during their time in college.
* Strong administrative skills with experience in software such as ProSolution, ProMonitor and Microsoft Office and Sharepoint.
* Strong customer service skills and ability to work with discretion and provide a confidential service where required.
* Experience in organising diaries and coordinating events.
* Team player who communicates effectively within the team and contributes positively to the busy department, demonstrating resilience and a learner focused approach to queries and challenges.
Benefits:
* Generous company pension contribution 20.8%
* Onsite Costa Coffee & Subsidies staff canteen
* Employee Assistance Programme that extends the supports to your family members
* Tailored Professional Development plan
* Free onsite Parking
TSCG is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview.
The Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford & Stockport College Group is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this.
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