Customer Service Administrator – MarkDelDegan.com
Job Location: Poole, Dorset (Near Tower Park)
Job Type: Permanent
Salary: £26,000 per annum + Company bonus paid quarterly
Hours: 37.5 hours per week, Monday – Friday 8.30am – 5.00pm
We are recruiting a Customer Service Administrator for a well-established and respected brand in their market. Within this role you will liaise and coordinate with the service team, dealing directly with customers and providing a high level of service at all times.
Responsibilities
* Booking engineers diaries
* Organising repairs
* Ensuring engineers are allocating the right time to a job
* Ensuring engineers have the right parts for jobs
* Keeping customers updated with repair times
* Dealing with customer queries
* General Administration
Qualifications
* Previous Customer Service Administration experience
* Strong time management, organisational skills and attention to detail
* Proficient in Word / Excel
* Excellent written and verbal communication skills
Contact
For more information on this position, please call our recruitment team directly on 01202 686000 or email your CV.
Equal Opportunities
Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.
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