A role split 50/50 between query handling and administration. GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing staff). Real chance for either a recent graduate or people with telephone-based experience to break into the UK's biggest sector.
* Job Title/Location: Customer Service / Administrator, Epsom/WFH
* Salary: £24,000 - £25,000 + bonus/overtime adds c.£1,000 - £1,500 + pension
* Office/WFH: Working week is 3-4 days office, 1-2 days WFH. Initial training 100% office based
* Requirements: Customer service experience that involves telephone contact with customers. Graduates also considered, with some previous customer service/retail experience
* Role Snapshot: Dealing with queries from current customers (this is not a 'sales’ type call handling role), regarding a variety of mortgage/savings products. Close to 50% of the role is admin based
The Company: Our client is a highly professional Financial Services company who base their customer services model on just that, first rate service as opposed to the hard sell. Mortgages and Savings products are their key markets with this role exposing you to both sides of the business.
The Role: As a Customer Service / Administrator, you will be joining a growing team of c.25 staff. The focus is on dealing with incoming cal...