Our Client, Ranked the number one fastest-growing private company in The Sunday Times 100 2022, AYBL has quickly become one of the most iconic active-wear brands worldwide since launching in the UK in 2018. Fantastic opportunity available, we are recruiting for three Customer service exe cutives to join their exciting and expanding team! £12.50 per hour. With start dates from January 5th 2026, Located on velocity way Redditch. Main Purpose of the Role; · The customer service executive's role is to respond to queries from our customers via email and social media in a timely manner ensuring customer satisfaction. Responsibilities and duties; · Resolving and responding queries via email or live chat messenger in a professional and timely manner · Responding to queries about our AYBL products · Liaise with buying department to understand when stock is due in · Liaise with warehouse department to understand when orders will be sent out · Using the online systems to change, cancel or create orders - If you have used AI service platforms or Intercom that would be welcomed! · Refer unsolved queries to the manager · Adhere to confidentiality / GDPR · Give recommendations for the website/ customer service department · Deliver excellent customer service Experience required; · Customer service and admin experience · IT literacy across systems, websites and office programmes · Organised, with excellent attention to detail · Strong written communication skills · Trustworthy and understanding of confidentiality issues · High level of concentration · Strong communication skills · Professional, tactful and friendly attitude · Excellent team working skills Working hours/Pay rates / Benefits of position; · 09.00 - 17.00 Monday to Friday - May Involve Saturdays if required. · £12.50 per hour · Working in a modern, vibrant state of the art facility · Breakout rooms - Relax in style during your breaks! · Pool tables / Table tennis - If you don't want to relax and fancy a game during your breaks Call Lauren or Paul today on 01527 591141 to find out more. The Best Connection is acting as an Employment Business in relation to this vacancy.