Walter Everett is a specialist recruitment agency, and we are currently supporting our client in the search for a talented and driven Technical Support Engineer to join their team in Glasgow. You will be working hybrid 1- 2 days per week What You’ll Be Doing Key Responsibilities Technology Administration and Operations * Deliver accurate and timely support for queries, incidents, events, and change requests. * Proactively monitor infrastructure and resolve issues. * Respond to and recover from incidents in line with service level agreements. * Carry out configuration tasks in compliance with technical and security policies. * Participate in an on-call rota to ensure 24x7 operational support. Software Management * Perform maintenance on systems, including patching and version updates. * Support audits and capacity planning activities. * Analyse and mitigate security vulnerabilities. Project Support * Assist with project-related infrastructure changes and modernisation. * Create and maintain technical documentation for design, build, and operational procedures. * Support environment automation to streamline deployments and configurations. What Experience You’ll Bring Skills and Experience You’ll have a proven track record in supporting infrastructures across a range of ...