This is a maternity cover position
To be an active, enthusiastic and valued member of the Showroom team providing a high level of customer service at all times and enabling sales targets to be reached.
Please note that successful candidates will be required to be flexible and must be available to work weekends on a rota basis.
Job responsibilities:
* Maximise, with the support of your Manager/Assistant Manager, all sales opportunities for the showroom.
* To provide efficient and professional customer service at all times and to contribute towards maintaining a customer friendly environment.
* Carry out responsibilities /duties to the highest possible standard at all times.
* Support your immediate team and other members of the JF family so that customer orders can be completed in a timely manner.
* Ensure good communications with team members & customers at all times advising customers of any delays or problems with their orders.
* Ensure systems & procedures are adhered to in a professional and timely manner.
* Maintain an in-depth product knowledge on all design options, fabrics designs including new ranges and products etc to be then able to help customers with their needs.
* To ensure all quantities of fabric are cut correctly and calculated and ensure stock is accurately controlled with the minimum waste as possible.
* Efficiently and effectively fulfil customer showroom and online customer orders as directed by the Showroom Manager/Assistant Manager.
* To ensure that customer payments are made on time and accurately recorded and securely processed.
* To help ensure the showroom is maintained correctly and is clean at all times.
* Support the Showroom Manager/Assistant Manager in dealing with any customer complaints helping to reach a resolution.
* To ensure any appointments booked for quotes/fittings and deliveries are placed accurately, maintaining contact with customer as required.
Job Types: Part-time, Temporary
Pay: From £12.21 per hour
Benefits:
* Company events
* Employee discount
* On-site parking
* Sick pay
Work Location: In person