* Annual salary of £30,802 (FTE)
* Permanent role
* Full-time (35 hours), part-time and flexible working patterns available
* Fleetwood office base
Proposed Interview Date: 5th June 2024
The role
As a Lettings Officer, you will be part of a team responsible for delivering a high performing, integrated income and lettings management service. You will always put the customer at the heart of everything we do and helping to create sustainable neighbourhoods.
The right fit
* Experience in delivering high quality, customer focussed housing services.
* Evidence of working flexibly and adapting to changing requirements.
* Experience of working in partnership with other agencies.
* Experience of supporting vulnerable residents.
* Experience of effective and positive team working.
* Excellent numeracy, ICT and literacy skills.
* Excellent communication and interpersonal skills.
* Ability to work under pressure to meet tight deadlines.
* Excellent time management skills.
* Ability to demonstrate empathy in dealing with and resolving disputes.
* Knowledge of relevant legislation and housing regulations.
Who we are
Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.
Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps
If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.
Our Talent Acquisition team will review your application and will be in touch shortly.
What we offer
Regenda Homes really is a great place to work – and you don’t have to just take our word for it! We’re an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.
We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.
We also offer a fantastic reward and benefits package which, amongst other things, includes:
* A range of flexible working options.
* 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.
* 6 additional days for volunteering.
* Up to 9% employer’s contribution to the pension scheme (match funded).
* £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
* Enhanced maternity, paternity and adoption pay schemes.
* Employee Assistance Programme and health and wellbeing initiatives.
* A wide variety of exciting learning and development opportunities.
* Interest free loans to assist with the purchase of computer equipment and travel season tickets.
* Monthly staff lottery scheme.
"We regenerate places and create opportunities for people"
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.
INDHP