We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service.
This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands-on work experience in this field.
This is a term time only role so you will only work during the school terms. The role is also field-based so the right person for this role will also have a full clean driver's license and regular access to a car.
As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.
Job title: IT Technician (Onsite) - Term Time Only
Job Description:
What you will be doing:
* Provide scheduled technical maintenance and support for ICT to a set of schools.
* Involvement in larger installations in schools in line with documented project plans.
* Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations.
* Research and document development projects and procedures for the team in line with strategic objectives for the business.
What we are looking for:
* Strong customer service skills.
* An interest in IT and a career in this area.
* Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential.
* Happy to work term time only.
* Full UK licence with access to own vehicle.
About Entrust:
Entrust is a joint venture company between Capita and Staffordshire County Council and has supported educational establishments across England to improve outcomes since 2013. ‘Excellence in education’ is the heart of our business. Our passion is inspiring futures and improving outcomes for children, young people and adults. We work in partnership with schools, academy trusts and Local Authorities to provide specialist expertise, ensuring every child and young person receives a good education, is in a safe and healthy environment, and is given expert guidance to realise their full potential.
We also work with clients across a range of other sectors including central government, health, and the private sector. Our achievements are underpinned by our vision ‘to inspire futures’ by being Open, Ingenious, Collaborative, and Effective. By building on our reputation for excellence and delivering what we promise, we want to help make every school in England a good school, ensuring every child and young person gets the education they deserve.
What’s in it for you?
* A competitive basic salary of £22,542, prorated to reflect the part-time nature of the annual hours.
* 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
* The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
* Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more.
* Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
* Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities:
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
Location: Stafford, United Kingdom
Time Type: Full time
Contract Type: Permanent
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