Building Officer Belong to Something Amazing Catalyst is seeking an experienced and highly motivated Building Officer to join our dynamic team. About Catalyst: We are a non-profit organisation that supports science and technology innovation in Northern Ireland with buildings and hubs in Belfast and Derry/Londonderry where companies can use our flexible workspaces to operate from. We use the profits generated from our property portfolio to deliver entrepreneurial support programmes, facilitate funding, inform policy and accelerate technology-based research and development, by linking with academia and government. Working at Catalyst: A certified Great Place to Work® and awarded as one of the top 100 Best Workplaces in the UK for 2024, Catalyst is one of Northern Ireland’s most exciting employers. With a strong vision of Opportunity for all from world-leading innovation, this is a workplace brimming with ambition to create social, cultural, and economic advantage. We are a force for good, bold in our approach with integrity at our core and passion in everything we do. Diversity and Inclusion at Catalyst: Diversity and inclusion aren’t boxes to tick on a CSR list. At Catalyst, they are part of our DNA, lived, breathed, seen, and heard across our community, projects, and co-working spaces. We not only want to foster and empower a culture of innovation, but also an environment where people can be their true, authentic self and thrive, and we are proud to be recognised by the Diversity Charter for achieving Silver status, with ambitions to progress to Gold. As an equal opportunity employer, we recruit based solely on the individual’s ability to perform the role, and that’s allowed us to create an inclusive workplace which celebrates the diversity of our teams and community. What are we looking for? Catalyst is a member centric organisation, striving to deliver a professional and comprehensive service to all member companies and users of the Catalyst community. As a Building Officer, we are looking for someone to be pro-active in their approach when serving the community, doing everything within their power to meet the member needs and delivering a high-class customer experience. Agility and preparation will be key in this position to mitigate against any high-level risk that may negatively impact member experience. Key Information: Contract – Maternity cover, ending June 2027 Salary up to £29,000 depending on qualifications/experience Based at the Innovation Centre, Queen’s Road, Belfast Reporting to the Head of Facilities Employee Perks: Competitive benefits package including private medical insurance for you and your dependents. Generous pension contribution. Generous life assurance policy. Enhanced parental leave packages. Free open access to company organised events. Free parking onsite. Responsibilities: Working closely with Catalyst member companies and community for the provision of facilities and services. Strong customer service skills to ensure all member issues are responded to in a timely manner, with consistent communication to members throughout. Managing general upkeep and maintenance of the buildings, ensuring all records, Health and Safety standards and statutory obligations are met. Assist with building management systems and access control training and daily operation for the efficient operations of facilities. Assist with management of services, such as cleaning, waste disposal, catering, and parking. Liaise with relevant contractors and partners to ensure all defects or issues are resolved efficiently and with minimal disruption. Respond urgently to emergencies as they arise. Assist with management of refurbishment, renovations, and work-space moves. Assists with budget management and tracking payments. Assist with management of office systems, including ICT and office. Provide administrative support to the Head of Facilities in the procurement process, including development and issue of tender documentation, maintaining applicable audit trails, and building processes and procedures. Undertaking any other reasonable duties which fall within the remit of the role Essential Criteria: Educated to secondary level or equivalent BTEC qualification. At least 2-year experience in a similar role. Experience of working with wide range of customers in the provision of facilities services. Familiarity in technology, including audio visual, tele and video conferencing and WIFI. Proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel. Excellent communication skills, both verbal and written. Strong analytical and problem-solving skills. Strong attention to detail and ability to work under pressure. Excellent organisational skills. Desirable Criteria: Knowledge of building services installations. Knowledge of relevant statutory regulations for management of building services. Qualified First Aider. Qualification in Health and Safety. Special Requirements: Proof of right to work in the UK. On occasions ability to work evenings and weekends for events and planned maintenance. Ability and flexibility to travel between sites. Full current driving license (valid in UK) and access to own car (or access to a form of transport which will allow the applicant to carry out these duties). Criteria may be enhanced to aid shortlisting. Exceptional candidates who do not meet the criteria may be considered for the role provided they have the necessary skills and experience