Strong customer service experience and IT Skills Your new company My client is seeking a Help Desk/ Contract Support to provide a comprehensive financial and administrative service to their clients. Your new role You will be responsible for understanding, anticipating and delivering (internal & outstanding) customer needs while building effective relationships. Management of helpdesk and asset management systems Ensuring jobs are raised and assigned correctly on the in house management system Raising purchase orders Liaising with sites and suppliers on ETA'S access queries and job completions Managing inbox and responding to client and internal stakeholders Assisting with the contract manager in ensuring compliance with health & safety What you'll need to succeed Good PC-based skills, with experience in Excel, Word and Outlook Customer service skills Previous experience in a similar role / administrative roles Previous experience in a customer - facing role Excellent time management and organisational skills Commitment on continuous improvement Results / task orientated, attention to detail What you'll get in return 25 days holiday Free gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 4552439