We are currently recruiting for a Field Manager to join the Team based out of our Addlestone Office covering London and the South Coast. The successful applicant will be responsible for responsible for supervising the installation process and ensuring that the necessary measures to reach installation targets are in place. Their primary aim is to deliver the completed product to the customer within the parameters set, ensuring costs and quality are not compromised in doing so. The NI Field Manager is accountable for the pre-contract maintenance and the handover process, ensuring that these are managed in line with customer expectations and best practice customer service. This is a permanent and full time role.
Duties & Responsibilities:
1. Plan and coordinate direct activities of the Engineers in his/her group to deliver the Company's business objectives (i.e. customer satisfaction, operational results, quality, efficiency metrics etc.)
2. Ensure labour planning and appointment of Sub-Contract labour as required
3. Proactively and promptly address any problems that arise on site
4. Analyse root causes for any deviations from business plan/product and ensure follow up corrective actions/submission of CARs
5. Timely submission and management of fitter’s timesheets
6. Responsible for actioning and closing out retrofits
7. Safety audits, safety walks and near miss reporting all in line with the safety manifesto
8. Accurately maintain on a weekly basis, SAP and Work to lists (WTLs) in conjunction with admin team
9. Raising and chasing all claims requests via the claims co coordinator, and return of materials to group when required
10. All fitters recruitment and training, development and disciplinary matters
11. Timely planning and organising of all deliveries of materials and tooling to site
12. In conjunction with the Projects Manager, agreement of sub-contract Modernisation costs and submission of quotations to the Projects Manager
13. Raising of all standard letters with admin team and maintaining contract tracking sheets
14. Booking of all tests/re checks/technical assists and closing out items identified on OILs
15. Timely submission of all handover documentation of completed lifts to customer and EI, adhering to company processes
16. Ordering of local materials as required
17. Regular site visits to check progress of Modernisation and discuss any issues with the customer
18. All MDC design approvals as required in conjunction with the Project Manager
19. Ensure all fitters and Sub Contractors are fitter certificated
20. Regular coordination meetings with Projects Managers
21. Management of all PPE and workwear for Fitters and Sub Contractors
22. Management of fitter’s hand tools
23. Accident investigations and submission of accident reports
24. Approval of all submitted CARs prior to submitting to admin for processing
25. Agree in conjunction with the Projects Manager any additional costs submitted by Sub Contractors
26. Timely submission of all day works and variation orders to the Projects Manager
27. Actively promote a safety culture by being a role model for safe working practices and ensuring the application of health and safety guidelines by direct employees and sub-contractors
28. Build relationships with customers by acting as point of contact and establishing regular communication to ensure that customer expectations are managed, and any issues can be resolved efficiently and effectively
29. Follow the Fulfilment + process to develop and promote the company Modernisation plan to the required high standard
30. All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current Irish legal requirements and Schindler Group safety requirements.
31. Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.
32. Any duties assigned by the Projects Manager or Regional Construction Director which are deemed necessary and in the best interests of the company.
33. Employees are required to work in accordance with established Company Occupational Health, environmental and Safety policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements.
34. Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour
35. Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.
36. Obtaining quotations from vendors for local items
Candidate Requirements:
37. NVQ or HND
38. Experience – proven experience as an installation engineer
39. Experience of managing a small team
40. Successful track record of achievement and delivery
41. Proven ability to obtain results through effective team management and motivation of team members
42. An awareness and experience of managing Health and Safety regulations and processes
43. Having a sound knowledge of the N.I. Business within the Lift Industry is desirable
44. Ideally experienced in all aspects of lift installation with a good knowledge of current standards and legislation
45. Full valid driving licence Site Managers Safety Training Scheme Certificate or equivalent (may be gained once in role)
46. Safepass card holder
47. Possess the creative ability, energy and drive to develop and implement strategies to meet and exceed financial and non-financial objectives
48. A good commercial awareness, being able to mitigate problems arising
49. Excellent communication, customer service and man management skills
50. A working knowledge of SAP processes is desirable
51. Sound lift knowledge and ability to read and understand technical drawings
52. Ability to plan, organise and follow up to ensure compliance to agreed action plans
53. Innovative and proactive approach to work with high attention to detail and the ability to work under pressure