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Bank patient service senior pharmacy technician-dispensary team leader

Luton
Bedfordshire Hospitals NHS Foundation Trust
Pharmacy technician
Posted: 19h ago
Offer description

Bedfordshire Hospitals NHS Foundation Trust Bank Patient Service Senior Pharmacy Technician-Dispensary Team Leader

The closing date is 16 November 2025

Are you a passionate and experienced pharmacy technician ready to take the next step in your career? We are seeking a dynamic Senior Pharmacy Technician to join our forward-thinking team in a modern, automated dispensary environment. This is a fantastic opportunity for a registered pharmacy technician to work as an Accuracy Checking Pharmacy Technician (ACPT) while developing valuable skills in staff management and service improvement within a busy hospital setting.

In this leadership role, you'll play a vital part in ensuring the smooth day-to-day running of the dispensary, supporting and training staff through supervision and performance monitoring. You'll work closely with colleagues and dispensary management to maintain the highest standards of patient care and medicines optimisation.

We're looking for someone proactive, enthusiastic, and open to innovation - someone who thrives on new challenges and is committed to delivering an exceptional patient experience. To be considered, you must be registered with the GPhC and either hold or be close to completing an accuracy checking qualification. We'll provide further training in staff management to support your growth.

Our L&D Pharmacy operates seven days a week, so some weekend working will be required. If you're ready to make a meaningful impact in a progressive pharmacy team, we'd love to hear from you.


Main duties of the job

To perform the technical accuracy check on dispensed prescriptions

To undertake day-to-day supervision of junior pharmacy technicians and pharmacy assistants within the Team

To support delivery of dispensary Key Performance Indicators

To provide training in dispensary procedures and pharmacy computer use to all members of staff

To mentor and develop pharmacy assistants

To act as a professional role model for pre-registration trainee pharmacy technicians, junior pharmacy technicians and pharmacy assistants, actively demonstrating integrity, ownership and leadership in all aspects of the role

To manage a defined area of responsibility within the prescribed medication supply chain


About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.


Job responsibilities

To perform the final technical accuracy check on dispensed prescriptions which have been clinically screened by a pharmacist. This may include prescriptions in both the main dispensary and in the satellite dispensaries

To lead a team of junior and PTPTs and Pharmacy Assistants in the dispensary, organising and directing their work in a fluid manner to ensure an efficient and responsive service to patients and wards

To support the Principal Pharmacy Technician in managing and developing staff within their Team, monitoring performance and supporting on-going professional development.

To assist the Principal Pharmacy Technician, Dispensary in providing hands on induction and on-going training of members of dispensary staff and other pharmacy staff in dispensary procedures including use of the pharmacy IT system. This will include NVQ assessments at level 2 and 3 and competency assessments for pharmacist pre-registration trainees.

To support the Principal Pharmacy Technician in maintaining continuous improvement and efficiency within the dispensary by managing discrete projects and/or areas of responsibility within the prescribed medication supply chain and being responsible for achieving defined outcomes

To assist the Principal Pharmacy Technician, Dispensary in the co-ordination of dispensing of medicines for in-patients, out-patients and ward use. This will include when necessary, personally receiving prescriptions into dispensary and ensuring prescription charges are collected where appropriate, accurately labelling, assembling and dispensing individual in-patient, out-patient and discharge prescriptions including cytotoxic medicines, according to departmental policies and standard operating procedures. It will involve solving problems arising from these procedures, including contacting other healthcare professionals.

To counsel individual patients regarding correct use of medicines when appropriate. To include counselling / demonstration of inhaler and other medical device techniques. This may include counselling of patients at ward level at discharge. To contribute to the provision of information on medicines and general health care to out-patients through the use of posters and leaflets

To assist the Senior Pharmacy Technician, Clinical Trials, in cascading the procedures required for the dispensing of clinical trial medicines. This includes ensuring all appropriate paperwork is maintained

To support the Principal Pharmacy Technician, Dispensary in overseeing the safe and secure storage and dispensing of controlled drugs, ensuring all statutory registers are maintained accurately.

To ensure all appropriate patient medication history data and prescription data is entered accurately onto computerised and manual databases. This will include maintaining databases of prescribing of unlicensed medicines and non-formulary prescribing.

To support the co-ordination of efficient stock control within the Dispensary, through a rolling programme of stock reconciliation checks and expiry checks on a regular basis. This includes organising safe destruction of drug waste and investigating wrong stock levels and problem solving.

To liaise with relevant pharmacy and other healthcare staff to ensure an efficient, responsive service to directorates. To implement systems for service provision which enhance the efficiency of the dispensaries

To regularly formulate, review, update and implement standard operating procedures for the dispensaries.

To participate in the dispensary till cashing-up rota

Please see job description and person specification provided. If further information is required, please speak to our contact on advert.


Person Specification


Qualifications

* Registered with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician
* BTEC + NVQ level 3 in Pharmaceutical Sciences or equivalent qualification
* ACPT qualification or due to imminently complete
* Membership with ATPUK
* Leadership Qualification


Knowledge

* Knowledge of use of Pharmacy computer systems
* Familiarity with standard Office IT programs


Skills

* Ability to analyse problems and devise workable solutions
* Good interpersonal skills
* Leading a team
* Customer orientated services
* Experience of supervising staff
* Experience of contributing to SOP development


Communication Skills

* Good verbal and written communication skills
* Experience of patient medication counselling
* Empathetic communication skills


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Bedfordshire Hospitals NHS Foundation Trust

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