As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service. You will provide excellent customer service to our key customers over the phone, face‑to‑face in branch or via email to drive customer loyalty. You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients. You will need to understand individual client requirements, build rapport and grow your client portfolio. You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.
Qualifications
* COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
* TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
* CUSTOMER FOCUS: Building strong customer relationships and delivering customer‑centric solutions
What we’re looking for
Ideally you will have experience of working in a highly competitive customer‑focused role where you are comfortable working towards and exceeding sales targets. Customer‑centric and a self‑starter, you will enjoy developing the business through face‑to‑face and phone‑based relationships, becoming the subject matter expert for your customers. A flexible approach and an ability to work under pressure whilst identifying business opportunities.
Additional Information
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high‑performance culture that not only drives success but also creates real value for our customers and communities. We create an environment where individuality is celebrated and creativity flourishes, making sure everyone feels supported and confident to be their best.
Company Overview
Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert? Do you enjoy regional travel (which is fully expensed) and working to support branches to help cover rota gaps? This role would suit an individual who enjoys agile working, is flexible to travel between branches in the North West region and is ambitious for career development. While you will be based at our Lancaster branch you will regularly support other branches in the region (multi‑site) helping to cover rota gaps during holidays, sickness and gaps in rotas. The flexible nature of this role is fully compensated and travel to sites other than your home branch is fully expensed. This is an exciting role to get to know and work with multiple teams, have your own ledger to manage and become a real subject matter expert at multiple branches while being compensated for flexibility and an agile approach.
Benefits
* Contributory pension scheme and life assurance
* Performance‑related bonus scheme
* 33 days annual leave (including bank holidays, increasing throughout the years)
* Holiday buy/sell and enhanced parental leave
* Extensive learning opportunities from day one
* Free virtual GP service, Healthy Mind Champions and more
* Staff discounts, exclusive holiday offers and free financial support and education
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