Medical Secretary-Administrator The Tolsey Surgery
Sherston, Wiltshire Part‑time – 20 hours per week working Monday/Tuesday mornings and Thursday/Friday afternoons.
We are looking for a highly organised and proactive Medical Secretary/Administrator to join our friendly and supportive team at The Tolsey Surgery. This is a key administrative role, supporting our clinical team to deliver safe, efficient, and high‑quality patient care.
You will play an essential part in managing clinical correspondence, coordinating referrals, and ensuring smooth communication between patients, clinicians, and external services.
Responsibilities
* Process referrals via e‑Referral Service and other NHS systems.
* Manage referrals via e‑Referral Service, dealing with rejected referrals and queries.
* Track and follow up on referrals, investigations, and patient queries.
* Type, proofread and format medical letters.
* Liaise with hospitals, community services, and other healthcare providers.
* Support clinicians with administrative tasks arising from consultations.
* Maintain accurate and up‑to‑date patient records using SystmOne.
* Prioritise workload effectively in a busy environment.
Qualifications
* Previous experience in a medical secretary or NHS administrative role (desirable).
* Excellent typing and IT skills (SystmOne experience is advantageous).
* Highly organised with strong attention to detail.
* Can manage a busy workload and work to tight deadlines.
About the Practice
The Tolsey Surgery is a well‑established, rural, dispensing GP practice serving the local community. We are part of North Wilts Border (PCN) and pride ourselves on delivering high‑quality, patient‑centred care.
We have a supportive and collaborative team environment, with a strong focus on staff wellbeing, development, and continuous improvement. Our multidisciplinary team works closely together to meet the needs of our growing patient population.
Benefits
* Supportive and friendly working environment.
* Opportunities for training and development.
* NHS pension scheme.
* Annual leave entitlement.
How to Apply
Interested applicants should submit a CV along with a short covering statement outlining their experience and suitability for the role to Catherine Taylor, Practice Manager at catherine.taylor24@nhs.net.
Contact
Catherine Taylor – Practice Manager
catherine.taylor24@nhs.net
01666 84027
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