Overview
Are you
organised, people-focused and confident managing multiple moving parts?
Following a
strong period of growth, Unity Holidays is continuing to build a best-in-class
experience for both our holiday home owners and guests.
We are
looking for a Subletting Coordinator to take ownership of our subletting
service — supporting holiday homeowners to let their caravans to guests when
they’re not using them, while ensuring everything is set up correctly,
compliant and running smoothly.
This is a key
role on park, acting as the link between owners, guests and multiple
departments to deliver a seamless, professional and commercially effective
subletting operation.
At Unity
Holidays, we know great experiences start with great people. We’ll support your
Growth through training and development, encourage your Passion for delivering
excellent service, and create a culture of Togetherness across our teams.
About You
You’ll be
highly organised, detail-focused and confident managing processes from start to
finish.
You’ll enjoy
working with people, building positive relationships with owners and supporting
them through the subletting journey. Proactive and solutions-focused, able to
juggle multiple priorities while ensuring nothing is missed.
Most
importantly, you’ll take pride in delivering a smooth, professional service
that supports both owner satisfaction and business performance.
Key
Responsibilities
* Act as the main point of contact
for holiday homeowners using the subletting service
* Support owners in setting up
their caravans for subletting, ensuring all requirements are completed
correctly
* Manage and coordinate all
subletting administration, including agreements, compliance checks and
documentation
* Ensure all listings, details and
systems are accurate and up to date including managing billing on owners
accounts.
* Liaise with internal teams
including Maintenance, Housekeeping, Guest Experience and Revenue to
ensure caravans are guest-ready
* Coordinate inventory
requirements, setup standards and readiness for new sublet units
* Monitor availability, bookings
and performance, supporting opportunities to maximise occupancy and
revenue
* Respond to owner queries
professionally, resolving issues or escalating where required
* Maintain strong attention to
detail to ensure compliance with company policies and holiday home
agreements
* Support continuous improvement of
the subletting service and owner experience
Experience
& Skills
Essential:
* Strong organisational skills and
attention to detail
* Excellent communication skills,
both written and verbal
* Ability to manage multiple tasks
and priorities effectively
* Confident using Microsoft Office,
including Excel
* Customer-focused approach with
strong problem-solving ability
Desirable:
* Previous experience in holiday
parks, property, lettings or hospitality
* Experience working with owners,
customers or account management
* Understanding of booking systems
or property management processes
Safeguarding
& Compliance
This role
requires compliance with company policies, holiday home agreements, data
protection and health & safety procedures.
Hours of
Work
This role
will include working weekends and bank holidays in line with business needs,
particularly during peak holiday periods.
What We
Offer
* Access to holiday park facilities
and discounts
* 25% off Food & Drink for you
and your family
* 50% off Food & Drink when on
shift
* Training and development
opportunities
* Team recognition schemes,
including Unity Champion awards
* Holiday discounts across Unity
Holidays parks
* Free use of leisure facilities
* Employee Assistance Programme
(financial, health and legal support)
* A supportive and collaborative
team environment
About
Unity Holidays
Unity
Holidays is the UK’s newest holiday park operator, focused on delivering
first-class experiences in outstanding locations.
We pride
ourselves on high standards, strong teamwork and creating environments where
our team members feel supported, valued and proud of the work they do.
Ready to
Take the Next Step?
If you’re
organised, proactive and enjoy working with people, this is a fantastic
opportunity to play a key role in shaping our owner and guest experience.
Apply now and
help us deliver a seamless subletting service at Unity Holidays.