Customer Service Advisor – Hybrid (2 Days Remote) Location: Warwick, Warwickshire Salary: £24,576 per annum Excellent Benefits Hours: Monday–Friday, 8:30am–5:00pm (No weekends or late shifts) Job Type: Full-time, Permanent Do you thrive on delivering great customer service? We’re looking for a Customer Service Advisor to join a supportive, established and successful company in Warwick. This is an opportunity to build your career with a business that values professional growth, wellbeing, and work–life balance. This Customer Service Advisor position offers: Hybrid working (after completion of training) – 2 days from home each week Private healthcare Critical illness & death-in-service cover Staff discounts & regular social events Free on-site parking Convenient location near Warwick Parkway station and the A46 What you’ll do as a Customer Service Advisor: Provide excellent customer support across phone, email, live chat, and web queries Handle admin tasks to keep processes running smoothly Represent the brand with professionalism, empathy, and positivity What we’re looking for in a Customer Service Advisor: Previous customer service ideally in a call centre or contact centre or customer-facing experience A friendly, approachable personality with strong communication skills Confident using Microsoft Office and IT systems Able to commute reliably to Warwick for office days (8:30am start) Whether your background is in call centres, contact centres, hospitality, retail, healthcare, or administration —if you’re passionate about helping people and providing excellent customer service, please apply