Client Services Assistant - Print and Post page is loaded## Client Services Assistant - Print and Postlocations: Leedstime type: Full timeposted on: Posted 5 Days Agojob requisition id: JR001291**Job Type**Fixed Term (Fixed Term)**Closing Date**23/11/2025Schroders Personal Wealth aims to improve the way financial advice is offered, by making it more affordable, accessible and powerful for more people. We want to change lives for the better.The Client Services Assistant is an office based role responsible for the efficient management of both inbound and outbound mail. This role ensures that all post is processed promptly, aligning with the company’s values and standards of excellence.**Job Title** | Client Services Assistant - Print and Post**Type |** Fixed-term contract until 30/06/2026**Location |** Leeds on-site Monday to Friday**Salary** | £22,932- £24,620As a Client Services Assistant, you are motivated by delivering the right outcomes for clients. You enjoy managing and prioritising your own workload. You thrive on getting things right the first time and working in a fast-paced environment.At Schroders Personal Wealth, we change lives not only for our clients, but for our colleagues; career progression is really important to us and you will be supported in your personal development. We are a dynamic company, so you can really use your influence to make change.As our next Client Services Assistant, you’ll be processing incoming and outgoing client documents through a number of channels. You will be coordinating client mail internally and externally to ensure client instructions and expectations are met accordingly. You’ll have the opportunity to showcase your high standards of attention to detail and manage your own performance to agreed goals and objectives. Without you, our clients would not receive the high level of service they expect from Schroders Personal Wealth.**Key Responsibilities:*** Receive, sort, and distribute incoming mail and packages through appropriate systems and to the correct teams.* Manage outgoing mail, ensuring it is correctly labelled, packaged, and dispatched in a timely manner.* Maintain accurate records of all mail transactions for tracking and reporting purposes.* Ensure the mail room is organised and stocked with necessary supplies, such as envelopes, stamps, collateral and packaging materials.* Address and resolve mail-related issues, including returned, undeliverable, or misdirected mail.* Collaborate with courier services for the dispatch and receipt of urgent or special deliveries.* Uphold the company’s confidentiality standards by securely handling sensitive documents and communications.**Your skills and experience:*** Prior experience in a mailroom or a related setting is preferred but not essential.* Background in customer service or administrative roles is advantageous.* Strong organisational skills with a keen eye for detail.* Capability to work effectively under pressure and meet tight deadlines.* Strong communication skills for interacting with colleagues and external service providers.We understand not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role.This job vacancy may close earlier than the advertised date if a suitable candidate is found. We encourage interested applicants to submit their applications as soon as possible.**Some fantastic benefits SPW colleagues enjoy:*** **Generous Holiday Entitlement:** 30 days of annual leave plus bank holidays, with the option to buy or sell 5 days.* **Health & Wellbeing:** Company-paid Private Medical Insurance, Life Insurance, and Health Screening.* **Company Pension Contribution:**A matched pension contribution of up to 15% of your base pay.* **Cash Allowance:** Flexible allowance to spend on additional benefits personal to you, including: dental cover, paid sabbatical leave, gym membership, menopause support.* **Bonus Opportunity:** Dependent on individual/company performance (eligible after 3 months’ service)* **Financial Advice**: Access to free financial advice to help secure your financial future.To find out more, please visit **We support flexible working:**At SPW, we know how important it is to be able to achieve a balance. We want to support your lifestyle as well as meeting our business needs, so will always aim to be flexible. As well as traditional working patterns, we have colleagues who work informal flexible hours, reduced working hours, and have job-sharing arrangements. Many colleagues work from home, or in a hybrid way. We warmly welcome applications from those returning to work after a period of leave, providing appropriate support and training where required.**You belong here:**At SPW, we embrace individuality and diversity of identity, experience, and thought. We actively strive for inclusive behaviours and actions, making appropriate adjustments for disabilities, health conditions and neurodiversities. We ensure equal opportunities for all and transparently report on gender pay to promote fairness.Schroders Personal Wealth operates under the Senior Managers and Certification Regime as a solo-regulated firm and if this role is classed as a Certified Role under that regime you will be subject to enhanced vetting and will have a number of additional conduct and regulatory duties to adhere to, as well as certifying at least annually that you are fit and proper to perform this role.“It’s great that you have clicked this far. What we are building at SPW has clearly caught your attention and you’re interested in working with us to change lives through providing more financial advice to more clients. If you need more insight about what it’s like to work here, check out our careers page onIf you are ready to explore our vacancies further, get scrolling! The 'Search for Jobs' page shows you all our current roles, each providing an opportunity to develop your career in an organisation that, through innovative products and technology and a clear client focus, has set its sights on being at the forefront of the Wealth Management market.If there is no suitable role for you now, keep checking in. New roles come live all the time and they don’t always stick around for long!”
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