At ARCT Transport Ltd we specialise in logistics holding many years experience in this sector. Our bread and butter is the delivery of multi-component goods, requiring a two-person lift. An attractive aspect of this role is a rota which allows ample rest and a life-work balance. Often a rare commodity in the logistics sector
This role will be either a 4 day working week or 4 on/4 off.
We are looking for a talented Logistics Coordinator to join our team in our Glasgow, Cambuslang Hub - someone who will work closely with our Ops and Depot Managers and who will add value to the operation
So, what will you be doing
Systems
* To monitor workflow throughout the day and maintain supportive telephone conversations with crews while on the road to ensure first-class customer experience.
* To ensure deliveries are received, expedited, and monitored on a continual basis.
* To ensure all drivers are competent using all digital systems.
Operations
* To liaise with warehouse team to ensure smooth operations throughout the day.
* To report to Operational Management Team.
* To investigate complaints.
* To provide presential and remote support to delivery crews, making sure deliveries are completed on-time throughout the day.
* To meticulously monitor the checking in and out of goods, with an eye for detail.
* To troubleshoot any problems as and when they arise.
* To focus on first-class service to customers and team members to ensure KPIs are kept consistently high.
* To reinforce any corporate messages needing dissemination to warehouse staff and delivery crews.
* To build a positive and motivational working environment.
* Fleet liaison.
Job Duties
* To check morning routes for anomalies.
* To despatch delivery crews.
* To process trailer load sheets and route load sheets for the following day.
* To prepare contractor jobs for despatch.
* To route deliveries.
* To receive any fails, damages, or exceptions.
* To receive trailers and print delivery manifests for the following day.
* To assume a restorative and supportive role between all members of staff.
* To offer a positive corporate image of ARCT Transport Ltd at all times.
* To engage with all training.
Job Types: Full-time, Permanent
Pay: £27,750.00 per year
Benefits:
* Cycle to work scheme
* On-site parking
Experience:
* Logistics Supervisory: 1 year (required)
Licence/Certification:
* UK Driving Licence (preferred)
Work Location: In person