Customer Service & Sales Administrator £24,500 Brighouse One of my recognised and highly regarded retail manufacturers based in Brighouse is looking for someone that enjoys customer service, likes a busy role and is great with stock processing and sales order administrative tasks. Their business is quite niche so full training support is given with dealing with their customers needs, product training and sales administration processes and getting used to their systems and customer correspondence processes. The customer services team for this particular department is full of energy fun and will create a really positive environment for you, yes it can be stressful at times like any role but they pull together as a team and help each other. As first point of contact for all existing and new customers and you will be the first response for all customers at this site, you will need to enjoy a standalone role, although fully supported there is only yourself that will processing your key account customer orders and be the contact for customer account queries, you will process customer requests, provide quotations, process customer repeat sales orders, check price lists for customers and pricing, organise deliveries, update customers records accurately and generally manage all existing customer queries or request. Most Important Job factors to consider That you remain calm under pressure Have excellent customer service experience ideally within a retail/manufacturing/engineering/distribution environment You have administration accuracy Reactive problem solver Great organisational skills and initiative A positive attitude Monday to Thursdday 08.00 - 16.30 Friday 08.00 - 14.00 25 days holiday plus banks Christmas closure. Open plan and modern manufacturing offices, fun hard-working team, relaxed atmosphere, and smart casual. A competitive salary is offered dependant on experience with a great holiday allowance, full product training, free on-site parking and pension. I look forward to hearing from you, thank you for taking the time to apply. Lisa Farr FARR Associates Recruitment Limited