Housekeeping Supervisor at Ibis Birmingham Airport
Location: Ibis Birmingham Airport, Ambassador Rd, Solihull, Birmingham, B26 3AW
Rate: £14.37 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available, flexible hours to suit you, life insurance, free access to doctor and legal helpline, counselling/wellbeing support service, discounts from 50 top retailers, training budget of up to £10,000 per year with unlimited career progression
About WGC
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver exceptional guest experiences to over 24 million customers annually.
Role Overview
As a Supervisor, reporting to the Head Housekeeper, you will support your team in the daily operations of the housekeeping department.
What We Offer
* Industry-leading package and career progression opportunities
* Annual training allowance of up to £10,000 for apprenticeships and accredited courses
* Additional benefits including life insurance, discounts at stores like ASDA and O2, hotel and flight discounts, low-cost health insurance, full pension scheme, and 28 days holiday
Responsibilities
* Improve productivity and efficiency of room cleaning
* Analyze guest data to plan resources
* Maintain strong relationships with hotel management, team, and suppliers
* Identify ways to enhance guest satisfaction
* Adhere to health and safety policies, keep work areas organized
* Recruit, train, and manage team performance
* Meet financial targets and manage budgets
* Participate in training to develop skills
* Handle routine challenges effectively
Candidate Requirements
If you have experience in housekeeping, can deliver consistent service under challenging conditions, and seek growth opportunities, we encourage you to apply.
Our Commitment
We value diversity, equity, and inclusion, and are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and are happy to provide support or adjustments during the application process.
Application Process
With Instant Apply, your details are directly sent to the hiring manager, who will contact you within 72 hours to discuss next steps.
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Privacy Notice: Your personal data will be used solely for recruitment purposes by WGC Limited, registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ, Company Number 01163829. WGC is registered with the ICO, registration number ZA104215.
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