Join to apply for the Delivery Manager role at Selfridges
Join to apply for the Delivery Manager role at Selfridges
Job Introduction
What is the role?
This role will sit in our Technology function partnering closely with our Product team to deliver consistent, reliable change across technology platforms and business areas.
The Delivery Manager will oversee the delivery of technology-driven outcomes. This role requires strong leadership, excellent stakeholder management and communication skills and experience across multiple delivery methodologies, from agile to waterfall.
As The Delivery Manager You Will
ØPartner with Product to define initiatives and/or products with clear outcomes
ØUse your experience of various delivery methodologies to shape the best approach for initiatives within your squad(s) or third-party suppliers
ØPlan and estimate initiatives at both squad level and across squads and third-party suppliers. Input to technology organisation planning activities such as quarterly planning, annual planningØLead squad(s) and / or project teams, providing direction and support to ensure successful initiative delivery. Remove day to day blockers
ØApply critical thinking and decision-making skills to resolve delivery challenges. Leverage domain knowledge to guide decisions to support successful delivery.
ØIdentify and mitigate risks, issues and dependencies to initiative outcomes
ØAccountable for squad and initiative budget management, including forecasting and variance management
ØCommunicate delivery progress with business stakeholders ensuring clear and consistent communication throughout the initiatives
You Will Also Support The Delivery Community To
ØDrive excellence in delivery through effective processes and practices.
ØDevelop and empower team members to achieve their full potential.
ØFoster a positive team culture and engage team members effectively.
And You Will Have
ØTrack record of delivering Technology initiatives in a retail environment utilising multiple delivery methodologies
ØPrevious experience delivering and working with highly skilled engineering squads, and an understanding of the application of Agile and Engineering principles
ØKnowledge of the high-level architecture, platforms and engineering techniques required to drive customer experience. Be able to understand a technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans.
ØExcellent communication and influencing skills, with the ability to manage, engage and collaborate with a wide range of complex stakeholders, building a shared and compelling vision
ØExperience of budgetary responsibility and close control using appropriate rigour
ØKnowledge of software integration, engineering and infrastructure practices and implementation to appreciate delivery challenges.
ØExperience of using data to encourage innovation and track benefits
How You’ll Do It…you Will Have
ØLeadership You hold yourself and others accountable to meet commitments and role models excellent behaviours and leads through both success and failure with a high focus on outcomes.
ØJudgement. Ability to make informed decisions based upon analysis, data, experience, and judgment.
ØStakeholder Management & Communication. Comfortable challenging the status quo respectfully, providing advice to improve delivery. Ability to manage and engage multiple stakeholders providing the right updates and insight at the right points.
ØCollaboration. Builds partnerships with internal and external suppliers & stakeholders and works collaboratively with others to meet shared objectives. Builds strong relationships and trust quickly at all levels of the organisation.
ØProblem Solving. Able to foresees and resolves potential bottlenecks, delays and barriers to delivery. Seeks solutions to problems.
ØBusiness Insight. Applies knowledge of the business and the marketplace to advance the organisation's goals. Demonstrates clear understanding of how own activities relate to critical business drivers and customer outcomes.
ØAction Oriented. Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
Selfridges
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Retail
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