We are looking for a skilled and motivated Office Administrator to join a successful, independent estate agency based in Chipping Norton. As a key member of a small, dedicated team, you'll play a vital role in supporting the day-to-day administrative functions of the office while delivering exceptional customer service to clients. This is a full-time, permanent position offering a competitive salary and standard office hours, including every other Saturday from 9:00 am to 12:30 pm.
If you're organised, personable, and enjoy being at the heart of a busy office environment, we'd love to hear from you.
Key Accountabilities for the Office Administrator:
Being first point of contact
Registering buyers
Arranging viewings
Performing viewings
Taking on new instructions, making detailed notes
Writing property details, uploading to portals
Filing/scanning all documentation
All administration
Updating and maintaining the database
Liaising with clients on a daily basisKey Skills Required for the Office Administrator:
Residential sales experience would be beneficial
Strong customer service skills from a customer facing role
Office administration experience
Confidential communicator
High levels of client care, including conflict resolution
Excellent rapport building skills
Proficient in Microsoft Office and CRM systems
Ability to build positive working relationships
Adaptable in a changing environment
Driving licence and own transport essentialWhat's in it for you?
A competitive salary working for a very successful independent estate agency, working as part of a collaborative and supportive team. Training, development and progression opportunities