What you will be doing:
* Putting the customer at the heart of everything you do, building relationships and loyalty so customers come back time and time again
* Arrange customer bookings in the workshop
* Advise customers on parts
* Liaise with the sales team to meet new and used motorbike preparation
* Costing work and raising invoices
What we need from you:
* A strong passion for motorcycles
* A full “A” motorcycle licence (would be an advantage)
* Experience of working in a similar role
* Proficient IT skills and preferably previous experience with DMS systems, e.g. Kerridge
* Ability to deliver and sell retention products
* Outstanding communication skills, both in person and on the telephone
* Committed to providing the highest quality of customer service
We are committed to creating an inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds and experiences.
Hours
45 hours per week
OTE up to £34,200
Benefits
Our benefits package includes 32 days annual leave (including bank holidays), Annual leave purchase scheme, Family-friendly benefits including Life Assurance, Enhanced maternity, paternity & adoption packages, Reduced rates on vehicle purchases & maintenance, Long service awards, Employee Assistance Programme, Staff referral bonus, Access to our benefits portal, offering 100's of savings for retail stores and hospitality venues.
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