Overview
Location: Maidenhead based - Some Travel required in UK & optionally Ireland
Contract Type: Permanent
Annual Salary: £35,000 - £40,000
Working Pattern: Full Time
Driving Required: Yes
Essential for the role: Biomedical or Electrical/Electronic qualification (HND/Degree). Valid driving licence. Field Engineer experience. Customer service experience.
What You'll Do
* Service and Repair: Provide high-quality repairs and maintenance of our products, whether in office settings or on-site in healthcare environments.
* Technical Queries: Listen to and understand customer requirements, making accurate technical recommendations to ensure smooth equipment functioning.
* Documentation: Maintain meticulous records by following our servicing protocols and generating detailed service reports.
* Technical Training: Utilise your expertise to develop and deliver training courses for our customers, both on-site and at our Maidenhead office.
* Service Visits: Conduct external service visits, including some travel to Ireland.
* Technical Expertise: Continuously enhance your product knowledge to effectively support customers and the sales team in troubleshooting technical issues.
What We're Looking For
* Essential: Biomedical or Electrical/Electronic qualification (HND/Degree).
* Valid driving licence.
* Field Engineer experience.
* Customer service experience.
* Desirable: Experience in technical training.
Key Competencies
* Communication: Listen actively and communicate clearly and concisely.
* Focus: Stay aligned with our strategic goals and work diligently toward them.
* Prioritisation: Make thoughtful decisions on resource allocation.
* Problem Solving: Tackle complex challenges with innovative solutions.
Benefits
* 25 days holiday
* Pension: 4% matched contribution by employee and employer; increasing to 5% should the employee wish after passing probation
* Company car
* Option to purchase private medical insurance
* Life assurance at 3x salary
* Sickness benefit
* EAP
* Other health related benefits
* Company meeting 3 times a year with activity and evening meal
* Kitchen facilities and breakroom
* Lots of parking
Why You\'ll Love Working Here
Joining our team means becoming part of an enthusiastic, collaborative culture where your ideas are valued. You will be empowered to grow your skills, and enjoy a supportive environment that encourages continuous learning and professional development.
How to Apply
Please send your CV and a cover letter outlining your qualifications and why you are the perfect fit for this role.
Adecco is a disability-confident employer and committed to an inclusive recruitment process. If you require reasonable adjustments at any stage, please let us know and we will support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement is available on our website.
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