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Operational support team leader

Coventry
Coventry City
Support team leader
Posted: 18 August
Offer description

Jobs and careers with Coventry City Council

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

* Open and fair: We are fair, open, and transparent.
* Nurture and develop: We help and encourage everyone to be their best and do their best.
* Engage and empower: We talk and listen to others, working together as one.
* Create and innovate: We embrace new ways of working to continuously improve.
* Own and be accountable: We work together to deliver the best services for our residents.
* Value and respect: We put diversity and inclusion at the heart of all we do.


About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.

Join us at Coventry City Council on our journey to shape a brighter future for the city's children, young people, and families! As a 'Good' Local Authority, we strive for excellence and place children and young people at the heart of our practice. We're seeking enthusiastic, flexible individuals eager to develop their skills.

In our Professional Support Service, you'll support Children’s Services on an administrative basis, contributing significantly to ensuring positive outcomes for vulnerable children and families. Join our passionate team, and let's make a meaningful impact on Coventry's children!


What is the job role?

Join us at an exciting time as part of the Professional Support Service – an administrative team making a positive difference supporting Children's and Education Services daily!

We work closely with colleagues across Children's and Education Services to contribute to positive outcomes for vulnerable children and families across Coventry.

We seek individuals with potential, enthusiasm, a flexible approach, and a willingness to develop their knowledge and skills. We value commitment, efficiency, initiative, and openness to new challenges.

When you join us, you'll work alongside passionate people committed to making a difference.

Role specifics:

This role supports both the Coventry Safeguarding Children’s Partnership (CSCP) and Coventry Safeguarding Adult’s Board (CSAB), coordinating safeguarding services to ensure the best outcomes for residents. The teams work with statutory partners including West Midlands Police, Coventry City Council, and The Coventry and Warwickshire Integrated Care Board.

We are hiring an Operational Support Team Leader to support the team's daily administrative tasks, including organizing meetings, liaising with partners, updating websites/newsletters, and taking minutes.

Please note: This role does not currently involve managing staff. All candidates must have the Right to Work in the UK; we are not offering sponsorship. The role is subject to a DBS check under the Rehabilitation of Offenders Act 1974.


Who are we looking for?

We seek someone who:

* Is a self-starter
* Has strong organizational and communication skills
* Thrives in a busy, diverse environment with multitasking ability
* Has great attention to detail
* Can problem-solve and use initiative

Interested? Contact Rebekah Eaves, Coventry Safeguarding Adults Board and Children’s Partnership Manager, at 02476 976827 for an informal discussion.

Need support with your application? Visit our accessibility page for assistance.

Guaranteed Interview Scheme: We offer guaranteed interviews for specific groups, including Armed Forces members/veterans, those currently or previously in care, and individuals with disabilities or long-term health conditions. For details, see the 'Coventry City Council Application Process' document on our jobs page. Note: Use of AI in applications may lead to rejection unless justified.

Interview dates: 11th/12th September 2025


About Coventry

Coventry is proud, innovative, and creative, with a history of community-driven social change.

We are vibrant, diverse, and committed to excellence. With around 5100 staff from varied backgrounds, we aim to recruit and develop talented people dedicated to serving our communities.

* Business Unit: Children & Education Service
* Location: One Friargate, UK (including Northern Ireland)
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