Join us as a Health & Safety Compliance Manager
* We’re looking for someone that can demonstrate excellent communication skills with extensive Health & Safety knowledge to provide expert advice and insights for customers and colleagues
* We’ll deliver successful and appropriate customer and business outcomes by ensuring the Compliance team is operating at optimum capacity
* You’ll be responsible for managing operational escalations, disputes, and risks, leading process automation and simplification initiatives, and ensuring the engagement and development of team members
* This is an engaging and varied role in which you’ll have the opportunity to develop your skills and experience
* We're offering between £43,640.00 and £54,550.00 for this role
What you’ll do
As a Health & Safety Compliance Manager, you’ll lead and motivate the Compliance team, ensuring that all information, advice, and guidance provided to customers is suitable, relevant, appropriate, and communicated in a clear and fair way. You’ll coach the team to deliver good customer outcomes by identifying customer needs and providing products and services that are appropriate. You’ll also lead service delivery across the team ensuring all service level targets are achieved. Throughout your role, you'll be working with your colleagues to make sure that training and coaching is provided to improve the quality of technical knowledge across the business.
You’ll also help to create a continuous improvement culture and drive initiatives to improve process, performance, and efficiency, engaging effectively with all relevant stakeholders and ensuring that change is applied consistently.
As well as this, you’ll:
* Lead your team to deliver health and safety advice and consultancy services to our customers
* Drive team productivity to meet customer needs and lead on initiatives to drive continuous improvement aligned to business strategy
* Observe customer interactions to identify improvements to customer experience
* Creating and reviewing technical documentation and content, making sure it complies with current legislation and regulation
* Utilise key metrics and identify trends and make proactive data driven recommendations to successfully lead on driving coaching interventions and continuous improvement
The skills you’ll need
We're looking for someone with comprehensive experience and understanding of the relevant legal environment, regulation and codes of practice for health and safety. Along with strong leadership, coaching, planning, organising, interpersonal, communication, collaboration, and people management skills.
Due to the nature of the role, it’s essential that you hold a professional qualification in Health & Safety NVQ Level 4 or 5, preferably. NEBOSH Diploma or recognised degree equivalent with CMIOSH Chartered membership of IOSH as a minimum
We’re also looking for
* Diverse sector, industry, and generalist knowledge
* Strong commercial acumen with a focus on the customer
* A proven ability to interpret data and identify trends and insights
* The ability to manage and influence a diverse range of stakeholders
* The drive to inspire in a rapidly changing environment
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