Job Title : Unified Communications (UC) Telecoms Specialist Why Join Us? Advanced Tech Environment : Work with leading UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom. Diverse Responsibilities : Gain hands-on experience across VoIP, managed Wi-Fi, and network infrastructure. Cross-Functional Collaboration : Engage directly with vendors and internal teams on critical infrastructure projects. Career Growth Potential : Opportunity to lead UC-related migrations, upgrades, and technical innovations. Supportive Team Culture : Collaborate with skilled IT professionals in a fast-paced, problem-solving environment. Key Role Responsibilities : Manage and support enterprise-level UC solutions (VoIP, connectivity, managed Wi-Fi). Troubleshoot voice, network, and connectivity issues swiftly. Liaise with third-party vendors for system support and enhancements. Monitor system health and drive continual improvements. Maintain architecture documentation and ensure compliance. Provide technical training and project participation for UC upgrades and integrations. Key Attributes Required : Strong background in UC or telecoms technical roles. Deep understanding of VoIP (SIP, RTP), PBX systems, SBCs, and cloud UC platforms. Familiarity with networking concepts (QoS, VLANs, firewalls). Strong problem-solving and communication skills.