Job Description
Internal Sales Administrator Your new company Hays are working with a large retail business based centrally in Wolverhampton recruiting for an Internal Sales Administrator on a permanent basis. This is an exciting opportunity with lots of opportunities for growth. This is a very exciting role for an innovative and experienced individual, to grow with us at a time of expansion.
Reporting to Senior Sales and Customer Services and being part of a friendly team. They are looking for someone who is self-motivated, articulate and customer focused. Your new role As an Internal Sales Administrator, your role will involve: • Processing orders via telephone, fax and email onto a bespoke CRM system.• Processing inbound queries via both telephone and email quickly and in a professional manner.
• Support the retention and growth of the customer base by continually liaising with current customers and prospecting for new customers via own initiative or using our call list system. • Regularly updating the customer database to ensure that all details are up to date and accurate. • Advising customers of available products and offering alternatives that best fit their needs.
• Form meaningful customer relationships through conversations where you identify, understand and meet their needs, providing access to specialist advice where required. • Liaising with warehouse and distribution to ensure orders arrive on time. • Log customer issues as well as responding to and solving customer problems / queries / complaints.
• General administrative duties. • Take on any other responsibilities or tasks that are within your skills and abilities whenever reasonably asked. What you'll need to succeed • You’ll need to be a highly organised, confident and an articulate individual who can work effectively under pressure.• Experience in sales.
• You will need to have good time management skills and able to prioritise your workload. • The ability to work well within a team across a range of people and recognise opportunities to secure increased business on behalf of the Company. • Proficiency with MS Office applications.
• The ability to use own initiative. • Excellent interpersonal skills including first-class written and spoken English • Work accurately with attention for detail. • Self-motivated and passionate.
• Enthusiastic and an effective team member. • Excellent investigative and problem-solving skills. What you'll get in return Free parking Career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4669520